IT Officer (4-Star Hotel) at Sunrose Consulting Limited

Sunrose Consulting Limited - Our client’s hotel is a showcase of great art, a purveyor of privacy and a sanctuary of refined taste. It boasts of elegantly designed rooms, offering a boutique hotel experience of sophisticated style and quiet indulgence. Some of its facilities include a standard swimming pool, gym, restaurant and bar, and conference and banqueting facilities.

They are recruiting to fill the position below:

Job Title: IT Officer (4-Star Hotel)

Location: Lagos
Employment Type: Full-time

Job Summary

• To consistently maintain top-class service delivery, the hotel is now seeking to recruit an IT Officer.
• Reporting to the Operations Manager, you will be responsible and accountable for the smooth running of the hotel’s computer systems within the limits of requirements, specifications, costs and timelines.
• You will perform system administrative duties associated with corporate software and hardware, including configuration and maintenance of servers and databases. You will manage the company’s website.

Key Responsibilities

• Managing IT Systems: Oversee the hotel's computer systems, networks, and software applications to ensure they are running smoothly and efficiently.
• Data Security: Ensure that all systems are secure and protected against potential threats.
• Technical Support: Provide technical support to hotel staff, troubleshooting hardware, software, and network-related issues.
• Network Management: Manage and maintain the hotel's network infrastructure, including routers, switches, firewalls, and VPNs.
• Project Management: Plan, coordinate, and execute IT projects such as system upgrades, network expansions, or software implementations.
• Customer Service: Respond courteously and efficiently to queries and problems from guests and system users.
• Collaboration: Work closely with other hotel staff and departments to ensure seamless integration and operation of IT systems.

Qualifications and Skills

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Proven experience in IT support or administration.
• Strong technical knowledge of computer hardware, software, and networks.
• Excellent problem-solving and troubleshooting skills.
• Familiarity with operating systems, such as Windows, Linux, and macOS.
• Knowledge of network protocols, security principles, and best practices.
• Ability to prioritise tasks and work under pressure.
• Excellent communication and interpersonal abilities.
• Attention to detail and accuracy in work.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are a plus.
• IT support
• Hardware and software troubleshooting
• Network administration
• Security management
• IT policies and procedures
• Project management
• Technical documentation.

Application Closing Date
10th March, 2026.