Head, Regulatory Compliance - Telecommunications at Interswitch Group

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.

We are recruiting to fill the position below:

Job Title: Head, Regulatory Compliance - Telecommunications

Location: Lagos

About the Job

• To manage a team of Compliance Officers, that conducts internal audits to ensure compliance with outside regulatory requirements and internal policies with respect to the telecommunication industry.
• To provide Compliance advice and implement the Interswitch’s Compliance standards in line with regulatory requirements, applicable codes of conduct and best practices with respect to the telecommunication industry. To maintain Interswitch’s legal, regulatory, and ethical integrity.
• To contribute to the Compliance strategy design and monitor its execution in line with Interswitch’s overall strategic directions.

Responsibilities
Regulatory and Compliance Management:

• Help design and implement a Compliance program, liaising with the regulator to ensure the program adheres to regulatory and compliance standards with respect to the telecommunication industry.
• Lead the activities of the NCC Compliance team and guide them to execute.
• Compliance strategy and Compliance plan, highlight shortcomings and suggest improvements in current Compliance processes, systems, and procedures.
• Review Interswitch’s documented Compliance policies, procedures, and codes of conduct, monitor compliance against Compliance framework with respect to the telecommunication industry.
• Ensure Interswitch is not exposed to undue risks by using risk management systems to achieve specific goals within designated areas of the business.
• Contribute to the design of Compliance strategy in line with Interswitch’s overall strategic directions.

Performance Management:

• Develop and propose own performance objectives; take appropriate actions to ensure achievement of agreed objectives, using the Interswitch performance management systems to improve personal performance.
• Manage and report on Compliance team performance; set appropriate performance objectives for direct reports and hold them accountable for achieving these, taking appropriate corrective action where necessary to ensure the achievement of team / personal objectives.

Capacity Building:

• Use the Interswitch formal development framework to identify the Compliance team's individual development needs.
• Act as their mentor and coach whilst fostering an environment of mutual respect and trust.
• Plan and implement actions to build their capabilities.
• Develop training materials and conduct e-learning training on Compliance related activities to aid the understanding, adoption and seamless operation of AML / CFT, KYC, Whistleblowing, and other Compliance programs.

Operational Compliance:

• Maintain and renew a deep knowledge and understanding of the Interswitch policies and procedures and of relevant regulatory codes and codes of conduct, and ensure own work adheres to required standards.
• Identify within Interswitch, patterns of non-compliance with Compliance policies and procedures, and with relevant regulatory codes of conduct, taking appropriate actions to escalate and resolving these issues.

Client and Customer Management:

• Support internal customers and help the Compliance Manager manage internal client relationships.
• Resolve complex compliance queries from internal or external customers or suppliers by providing information on policies and procedures, and provide relevant suggestions to Compliance Manager
• Build and maintain long-term relationships with contractors, clients, consultants, and compliance specialists in the Compliance ecosystem.

Insights and Reporting:

• Prepare and coordinate the completion of various data and analytics reports.
• Submit bi-weekly reports to the Chief Compliance Officer to share compliance issues and decisions; integrate suggestions and feedback in daily operations.

Requirements
General Education:

• University / Post Graduate Degree in Accountancy, Banking, Business or Law, or relevant professional qualification in financial services or audit
• Possessing any of the following certifications is mandatory
• Association of Certified AntiMoney Laundering Specialists (ACAMS) or its Equivalent
• Certified Information Systems Auditor (CISA).

General Experience:

• At least 10 years relevant experience in Compliance roles within the Telecommunications industry
• This will enable the job holder to deal with the majority of situations and to advise others
• Experience should include: Solid working knowledge of telecommunications regulations with a strong understanding of the local regulatory regime
• Advised senior management on corporate and / or regulatory policies and procedures
• Prior experience applying for licenses would be highly advantageous.

Managerial Experience:

• At least 5 years’ experience of supervising and directing people and other resources to achieve specific end results within limited timeframe.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Due to the high volume of applications, only shortlisted candidates will be contacted.