Outlet Manager (Female) at Montaigne AH Limited

Montaigne AH Limited  is Nigeria’s leading luxury beauty and personal care retail company, representing prestigious international brands across skincare, fragrance, cosmetics, and lifestyle categories. We are committed to delivering premium customer experiences, operational excellence, and continuous staff development to uphold our reputation as a foremost name in luxury retail.

We are recruiting to fill the position below:

Job Title: Outlet Manager (Female)

Location: Lagos Island and Lagos Mainland
Employment Type: Full-time
Work Schedule: Monday – Sunday (Rotational Morning & Afternoon Shifts, One Day Off Weekly)

About the Role

• We are seeking a proactive and experienced Outlet Manager to oversee the daily operations of our retail outlet.
• This role requires strong leadership, excellent customer service skills, and the ability to drive sales performance while ensuring high operational standards.
• The ideal candidate is organized, sales-driven, customer-focused, and experienced in managing retail operations within a fast-paced or luxury / boutique environment.

Key Responsibilities
Store Management & Leadership:

• Lead and supervise the store team to achieve operational and sales goals.
• Delegate tasks, assign responsibilities, and monitor performance.
• Communicate effectively with team members and management in a timely manner.
• Implement and monitor store policies, workflows, and improvement action plans.

Customer Service Excellence:

• Address customer inquiries, complaints, and requests professionally.
• Promote outstanding service culture greeting, assisting, and appreciating customers.
• Provide coaching and feedback to staff on customer service standards.
• Maintain customer privacy according to company policy.

Merchandising & Inventory Management:

• Oversee stock replenishment and re-order levels.
• Ensure visual merchandising aligns with approved brand guidelines.
• Manage promotional materials and off-shelf merchandise displays.
• Maintain accurate inventory and support stock integrity processes.

Sales & Financial Performance:

• Grow sales through effective merchandising and marketing initiatives.
• Ensure the outlet meets or exceeds revenue targets.
• Monitor daily sales performance and lead the team to achieve KPIs.

Minimum Qualifications

• Bachelor’s degree required.
• 3–4+ years experience in retail store operations.
• Prior experience as an Outlet/Store Manager in fashion, beauty, luxury, or boutique retail strongly preferred.
• Proficiency with retail POS systems.
• Strong attention to detail, organizational abilities, and multitasking skills.
• Ability to work a flexible, full-time schedule morning and afternoon shifts, weekends, and overtime when required.

Key Competencies:

• Strong product knowledge across multiple categories and brands
• Analytical thinking & problem-solving abilities
• Strong presentation, negotiation, and persuasion skills
• Excellent verbal and written communication
• Customer service excellence
• Leadership & team management
• Time management
• IT proficiency
• Ability to thrive in a dynamic retail environment.

Work Schedule:

• Monday to Sunday
• Rotational morning & afternoon shifts
• One day off per week.

Salary
N300,000 + Bonus and Commsion.

Application Closing Date
28th February, 2026.

How to Apply
Interested and qualified candidates should:
Click here to apply online