Assistant Head - Training Academy at Digital Jewels Africa

Digital Jewels is the leading IT Governance, Risk and Compliance (GRC) Firm in Africa. With deep competencies in Cyber and Information security, Data Privacy and Protection, Data and IT Governance, IT Risk Management, Project Management, e-business and Knowledge Capacity Development.

The Firm is certified to the ISO/IEC 27001:2013 (Global Information Security Standard) and the ISO9001 (Global Quality Management Standard) as well as being a Qualified Security Assessor for the Payment Card Industry Data Security Standard (PCIDSS QSA) with jurisdiction for the CEMEA (Central Europe, Middle East and Africa) region.

We are recruiting to fill the position below:

Job Title: Assistant Head - Training Academy

Location: Lagos (Hybrid)

Role Overview

• The Assistant Head of the Training Academy supports the strategic and operational leadership of the Academy, ensuring the successful design, delivery, promotion, and growth of high-quality trainings

Key Responsibilities
Training Strategy & Programme Development:

• Identify and develop training opportunities by engaging and coordinating subject matter experts
• Support the development of high-quality, competitive training proposals tailored to client and market needs.
• Ensure the creation and execution of an annual training calendar that is market-relevant, commercially viable, well-priced, and effectively promoted.
• Identify and define appropriate target audiences for training programmes to maximize impact and enrolment.
• Maintain a well-profiled, high-quality database of IT and Project Management training offerings and skills.

Academy Operations & Unit Management:

• Support the management and continuous improvement of Academy unit, including:
  • Instructor-Led Training (ILT)
  • E-learning and digital learning solutions
  • Recruitment and outsourcing services for external clients
• Ensure quality delivery, operational efficiency, and alignment with Academy growth objectives.

Business Development, Marketing & Brand Growth:

• Support the strategic growth and positioning of the DJA Academy brand
• Coordinate digital marketing initiatives, including mailing lists, email campaigns, and targeted advertisements.
• Monitor market trends, competitor activity, and customer needs to inform programme and pricing decisions.
• Leverage CRM tools for opportunity tracking, client history management, automated outreach, and data-driven insights.

Client Relationship Management:

• Develop and maintain a rich, up-to-date client database.
• Build and sustain strong relationships with key decision-makers, including training managers, and end customers.
• Act as a trusted partner to clients, ensuring consistent service quality and long-term engagement.

Qualifications & Experience

• Education: A good first Degree in a relevant discipline.
• Professional Certifications: IT and/or Project Management certifications are required.
• Experience: Minimum of 5 years experience in training, learning solutions, academy management, professional services, or a related role.

Required Skills & Competencies:

• Strong stakeholder management skills, with confidence engaging senior and executive-level clients.
• Commercial mindset with the ability to balance quality, revenue, and operational efficiency.
• Strong communication, coordination, and leadership capabilities.

Application Closing Date
25th February, 2026.