System Business Analyst at DET Consulting Limited

DET Consulting Limited is a Human Resource and Outsourcing solutions firm committed to helping organizations attract top talent, optimize workforce performance, and drive business growth. We specialize in recruitment, staff outsourcing, HR advisory, training, and payroll services, delivering customized solutions that align with organizational goals.

We are recruiting to fill the position below:

Job Title: System Business Analyst

Location: Lagos
Employment Type: Full-time

Job Purpose

• The System Business Analyst (SBA) is responsible for analyzing, designing, and implementing efficient and scalable systems to meet the business needs.
• The role involves gathering, documenting, and translating business requirements into technical specifications, working closely with stakeholders to ensure alignment, and ensuring the successful implementation of technology solutions.
• The SBA bridges the gap between business and technical teams, facilitating improved processes and system functionality.

Duties & Responsibilities

• Conduct detailed business and system analysis through stakeholder interviews, workshops, and documentation.
• Understand and document business processes, workflows, and system requirements. Identify system gaps, inefficiencies, and opportunities for improvements.
• Collaborate with the technical team to design and develop system solutions that meet business requirements.
• Provide input on technical feasibility and assist in system design decisions.
• Create functional and technical specifications, wireframes, and user stories.
• Coordinate with project managers, developers, and testers to ensure that system projects are delivered on time, within scope, and meet quality standards.
• Monitor the progress of the project, addressing any roadblocks or issues as they arise.
• Develop and execute test cases to ensure system functionality matches business requirements
• Facilitate user acceptance testing (UAT) and ensure stakeholders are engaged in the process.
• Maintain clear and accurate documentation of business requirements, system specifications, user guides, and change logs.
• Prepare and present reports on system performance, progress, and issues to stakeholders.
• Serve as the primary liaison between business stakeholders and the development team.
• Facilitate communication between business units, project teams, and vendors.
• Provide ongoing support for system enhancements and resolve any post-implementation issues.
• Monitor system performance and identify opportunities for further optimization.

Key Performance Indicators
Requirements Accuracy:

• Percentage of system requirements correctly captured and implemented without rework.
• Frequency of requirement changes or scope creep after initial documentation.

Project Delivery Timeliness:

• Percentage of system projects completed on time.
• Adherence to project deadlines and milestones.

Quality of Deliverables:

• Number of defects identified during testing and post-launch.
• Stakeholder satisfaction with system features and functionality.

Stakeholder Engagement:

• Feedback from business stakeholders on the clarity of communication and collaboration.
• Number of successful user training sessions and adoption rates.

System Performance and Optimization:

• Reduction in system errors or downtime after project deployment.
• Number of system enhancements or optimizations made post-implementation.

Documentation Completeness:

• Percentage of documentation reviewed and approved by stakeholders.
• Timeliness and accuracy of system documentation and reports.

Education Qualifications
Minimum Education Qualifications:

• First Degree or its equivalence in any discipline

Previous Work Experience Requirements

• Relevant project management or business analysis role.

Required Skills/Competencies:
Technical Skills:

Requirements Gathering & Analysis:

• Expertise in gathering and analyzing business requirements from stakeholders.
• Ability to document functional and non-functional requirements, user stories, and use cases.

Business Process Mapping & Modeling:

• Strong understanding of process mapping techniques (e.g., BPMN, flowcharts) to analyze business workflows.
• Ability to translate complex business processes into clear, actionable system requirements.

System Design & Documentation:

• Proficiency in creating wireframes, system diagrams, and user interface mockups.
• Knowledge of software development life cycles (SDLC) and agile methodologies (e.g., Scrum, Kanban).

Database Management & Querying:

• Experience with SQL or other query languages for extracting data, analyzing system information, and supporting the development process.
• Familiarity with database design, data integrity, and relationships.

Testing & Quality Assurance:

• Knowledge of testing methodologies (e.g., unit testing, integration testing, UAT).
• Ability to create test plans, test cases, and track defects to ensure system quality.

Software & Tools:

• Familiarity with business analysis and project management tools such as JIRA, Microsoft Azure DevOps.
• Proficiency in diagramming and wireframing tools like Visio, or Figma.

System Integration:

• Understanding of system integration techniques and experience with APIs, web services, or other integration methods.

Business & Analytical Skills:
Problem-Solving:

• Strong analytical skills to identify problems, understand underlying issues, and provide creative solutions.
• Ability to analyze large amounts of data to detect trends, bottlenecks, and areas for process improvement.

Requirements Prioritization:

• Skill in determining which business requirements should be prioritized based on impact, cost, and value to the organization.
• Understanding of trade-offs and risks when prioritizing business needs.

Business Acumen:

• Deep understanding of the business goals, market trends, and industry standards that the system is designed to support.
• Ability to align technical solutions with business objectives.

Change Management:

• Experience with change management processes and the ability to guide teams through change effectively.
• Ability to manage resistance and ensure smooth transitions during system implementation.

Interpersonal & Communication Skills:
Stakeholder Management:

• Excellent communication and interpersonal skills for managing stakeholder expectations and ensuring their needs are met.
• Ability to engage and influence key stakeholders across different departments (IT, business, operations).

Collaboration:

• Strong team player with the ability to work effectively in cross-functional teams, including technical, business, and operational teams.
• Ability to collaborate with project managers, developers, testers, and business leaders.

Presentation & Reporting:

• Ability to present complex technical information to non-technical stakeholders in a clear and concise manner.
• Strong report writing skills to document findings, provide insights, and deliver presentations to leadership.

Soft Skills

• Attention to Detail:
• High attention to detail when analyzing business processes and system requirements to ensure accuracy and minimize errors.

Time Management:

• Ability to manage multiple tasks and priorities simultaneously, meeting deadlines without compromising quality.

Adaptability:

• Ability to adjust to changing business environments and technology trends.
• Comfortable working in an agile, fast-paced environment with frequent changes.

Critical Thinking:

• Ability to think critically and independently when solving problems, while considering all factors (technical, business, financial) involved in decisions.

Disclaimer:

• The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.

Salary
N750,000 - N1,000,000 monthly.

Application Closing Date
28th February, 2026.

How to apply
Interested and qualified candidates should send their CV to: info.detconsultingltd@gmail.com using the Job Title as the subject of the email.