Supervisor at M-P Infrastructure Limited

M-P Infrastructure Limited is a leading infrastructure development and management company We focus on ICT, Renewable Energy, Power, Water, Technology, Oil Gas Process Facilities and Real Estate, offering the entire value chain of solutions from Audit, design and construction, to operation and maintenance across several industries including Telecoms, Energy, Oil Gas and Real Estate.

We are recruiting to fill the position below:

Job Title: Supervisor

Location: Lekki, Lagos
Employment Type: Contract

Job Summary

• Supervisor will be responsible for overseeing and coordinating the Field Service Engineer and operations, ensuring that system requirements are properly implemented, and procedures are routinely followed.
• The Operations Supervisor supports the Regional/Operations Manager in coordinating daily technical and field operations, ensuring timely resolution of faults, maintaining network uptime, and enforcing operational standards.

Job Descriptions

• Responsible for overseeing and coordinating activities in the field service engineers and the supports
• Supervise and monitor operations, utilizing best practice operational processes with the aim of achieving service assurance and optimal customer experience.
• Oversee schedule repairs and coordinate changes under the direction of the technical authorities
• Oversee preventative, corrective, routine and breakdown maintenance is carried out as at when due
• Develop, refine, and document FSE policies, processes, procedures, and associated systems requirements and drive their implementation and use
• Utilize SAP to coordinate Work Orders, Requisitions and associated maintenance requirements.
• Coordinate urgent material requisitions, including vendor liaison and associated logistics.
• Liaise closely with Clients Engineering personnel on technical/ engineering queries and other related activities.
• Participate in the development and continuous improvement of Maintenance Strategies and development of long-term equipment plans
• Coordinate the generation of network availability and performance on daily/weekly/monthly basis.
• Ensure compliance with operational policies and diesel management procedure.
• Organize the activities of the team leads, supports and other resources to ensure effective and efficient operations.

Qualifications

• Diploma or Bachelor’s degree in Telecommunications, Electrical Engineering, or related field.
• 6 - 8 years’ experience in telecom field operations or maintenance.
• Hands-on experience with network equipment, generators, and site power systems.
• Strong leadership, coordination, and communication skills.
• Good knowledge of MS Excel and reporting tools.

Key Skills:

• Good team player
• Decision making skills
• Analytical and problem-solving skills
• Excellent interpersonal communication skills.
• Attention to details
• Proactive attitude
• Excellent Data Management/Record Keeping Skill
• Willingness to develop an in-depth understanding of the business and related services.

Application Closing Date
Not Specified. 

How to Apply
Interested and qualified candidates should send their CV and a cover letter to: careers@mpiafrica.com using the Job Title as the subject of the email.