Key Account Manager at Hoop Telecoms Limited

Hoop Telecoms Limited was established in 2017 as a full Telecommunications Service provider. Since its formation, Hoop Telecoms has been growing rapidly and is emerging as a leading provider of telecommunication and business solutions. Our goal is to be the telecom company of choice for voice, video, and data for consumers in Nigeria, West Africa, Africa, and globally. Simply put; our vision is global.

HOOPTEL is led by a strong management team with knowledge and extensive experience in the telecom industry, and other professionals with strong administrative skills and experience. We are primarily focused on delivering solutions to customers in Enterprise networks connectivity, Broadband internet services, Voice communication solutions, Video and secured data solutions, Data Centre and co-location services, managed cloud services, and other related telecommunication systems. We are a company driven to provide our customers with solutions that are customized to fit their current needs, yet flexible enough to accommodate their growth plans, at the most competitive pricing on all service offerings, thus optimizing IT spend and future proofing of our solutions.

We are recruiting to fill the position below:

Job Title: Key Account Manager

Location: Abuja (FCT)
Employment Type: Full-time

Key Responsibilities

• Identify and pursue new sales opportunities within the B2B sectors
• Negotiate contracts and close sales
• Proactively identify and secure upsell/cross-sell opportunities
• Serve as the primary point of contact, ensuring seamless service delivery, resolving complex issues, and advocating for client needs internally.
• Build and nurture robust relationships with key potential and existing enterprise clients
• Drive high customer satisfaction and retention rates, fostering loyalty and maximizing account lifetime
• value.
• Consistently meet and exceed sales quotas and KPIs.
• Stay abreast of industry trends, competitor activities, and emerging technologies to inform salesstrategies.
• Monitor account performance and prepare regular reports

Qualifications

• Interested candidates should possess a Bachelor's Degree / HND with 4 years experience.

Core Competencies:

• Relationship Mapping
• Starategic Thinking
• Negotiation & Influence
• Leadership.

Application Closing Date
27th February, 2026.