Customer Service Representative at Pallvest Investment Limited

Pallvest Investment Limited is a tailored investment and financial advisory services designed to help individuals and businesses grow and protect their wealth.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Maitama, Abuja
Employment Type: Full-time

Responsibilities

• Respond to client inquiries via phone, email, live chat, or in person in a timely and professional manner.
• Provide accurate information about investment products (mutual funds, stocks, bonds, retirement accounts, etc.).
• Assist clients with account opening, account updates, and transaction processing.
• Resolve customer complaints efficiently and escalate complex issues to the appropriate department.
• Maintain detailed and accurate records of client interactions in the CRM system.
• Ensure compliance with company policies and financial regulations.
• Support clients with online platforms and digital investment tools.
• Coordinate with portfolio managers, financial advisors, and back-office teams to resolve client concerns.
• Follow up with clients to ensure satisfaction and service quality. Stay updated on company products, financial market trends, and regulatory changes.

Requirements

• Interested candidates should possess a Bachelor Degree / HND qualification with at least 1 year of experience.

 Salary
 N7,400,000 annually.

Application Closing Date
31st March, 2026.

How to Apply
Interested and qualified candidates should send their CV to: careers@pallvest.space using the Job Title as the subject of the email.