Community Liaison (Focal Point) at The Big Smile Foundation (5 Openings)

The Big Smile Foundation is a women/youth led non-governmental organization providing humanitarian assistance across the BAY states within Northeast Nigeria. We are committed to improving the everyday life of women and children across Nigeria through working closely with individuals, families, communities, and government through strategic partnership.

We are recruiting to fill the position below:

Job Title: Community Liaison (Focal Point)

Locations: Damboa, Kaga, Marte, MMC and Jere, Maiduguri - Borno
Start time: Immediately

Responsibilities
Duties and Responsibility
Functions / Day to day activities:

• Support the coordination and implementation of all assigned stakeholder level engagements in the communities as outlined in the Project detailed implementation plan in line with TBSF program quality principles and standards, donor requirements, and good practices.
• Monitor and report any challenges and/or gaps identified to inform adjustments to plans and implementation schedules.
• Assist TSF partners in their efforts to reflect on project experiences related to stakeholder engagement.
• Engage with stakeholders at the LGA levels to provide briefing and updates and secure necessary support for the project implementation.
• Ensure that essential feedback regarding the program from LGA and state level stakeholders is shared effectively and regularly with TBSF senior management.
• Work jointly to create and sustain a consistent and unified TBSF's approach to stakeholder engagement, stakeholder feedback and reporting for TBSF at the community Level.
• Identify victims of Explosive ordnance during engagement with community of implementation and report to the relevant instructors
• Gather information relating to accidents and survivors of Explosive ordnance within the community of implementation and inform the supervisor.
• Gather data relating to the impact of TBS's work through relevant reports and case studies/success stories
• Submit clear, legible, accurate and timely reports and documentations to the Supervisor
• Coordinate daily with the Team Leader, and report immediately any security incidents, significant change in context or deployment plans, and noncompliance concerns
• Represent TBSF within communities, partners and/or other stakeholders as required
• Any other duty as assigned by the team lead.

Requirements

• Bachelor’s Degree in Business Administration or related fields
• Must have a working laptop.
• Proven experience as a Liaison focal point, Public Relations Officer or similar role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Ability to foster relationships with key stakeholders.
• Problem-solving skills and a community-service orientation.
• A keen eye for detail and the ability to work under pressure.
• Proficiency in all Microsoft Office applications.
• Ability to travel as necessary.

Desirable skills:

• A demonstrated ability to multi-task and process information into action in a timely manner
• Language Proficiency: Fluent in English and either Kanuri or Hausa.
• Interpersonal Abilities: Strong interpersonal skills, capable of building effective relationships and maintaining effective communication with diverse community groups and stakeholders.
• Presentation Skills: Excellent presentation skills, with the ability to engage and captivate an audience.
• Organizational Competence: Outstanding organizational skills, with the ability to prioritize tasks and meet deadlines effectively.

What We Offer

• Opportunity to work with a dynamic and growing organization.
• Professional development and growth opportunities.
• Collaborative and supportive work environment.

Application Closing Date
20th February, 2026.

How to Apply
Interested and qualifed candidates should submit their Application, including Resume and Cover Letter to: wegetwork4you@thebigsmile.org.ng using the Job Title as the subject of the email.

Note

• TBSF does not charge a fee for any part of our recruitment process, for complain or concern contact: compliant@thebigsmile.org
• Qualified Females and persons with disability are strongly encouraged to apply.
• TBSF has a ZERO Tolerance policy to Fraud, and SEA. We strongly request you report when you suspect or identify such @ Safeguarding@thebigsmile.org
• TBSF reserve the right to close the application before the deadline.
• Only shortlisted candidates will be contacted.
• We look forward to your application.