Business Support Officer - Operations at Katchey Company Limited

Katchey Companyis an ISO 9001:2015 world leading certified supplier of reliable science/medical laboratory equipmentand chemicals. Our products and solutions support organizations that use science. Katchey company limited is a one-stop-shop for all laboratories equipments, reagents, consumables and chemicals.

We are recruiting to fill the position below:

Job Title: Business Support Officer - Operations

Location: Ikeja, Lagos
Employment Type: Full-time

Role Summary

• We are looking to hire a Business Support Officer who will provide operational and commercial support to the Operations Group by ensuring efficient order processing, regulatory compliance, and shipment logistics coordination.
• The role is critical to enhancing operational efficiency and supporting the achievement of the company’s strategic goals and objectives.

Job Description

• Process approved customer orders with suppliers, ensuring accuracy of specifications and timely shipment within agreed timelines.
• Manage Letters of Credit transactions, including documentation and compliance requirements.
• Handle import documentation, clearing permits, and statutory regulatory requirements for shipment and clearance of goods.
• Liaise with regulatory bodies and relevant authorities to facilitate seamless import processes.
• Receive consignments and verify them against packing lists and shipping documents.
• Monitor shipment progress and proactively resolve or escalate issues as necessary.
• Escalate unresolved operational issues to the Line Manager in a timely manner.
• Prepare and submit required reports within stipulated deadlines.
• Perform any other duties as assigned by the Line Manager in alignment with the Company’s strategic objectives.

Academic Qualifications

• Bachelor’s Degree or HND (Minimum of Second Class Upper or Upper Credit) in Natural or Applied Sciences.

Working Experience:

• Minimum of four (4) years relevant work experience in:
  • A laboratory environment (Analyst or Laboratory Technologist), or
  • Sales/technical support for science and laboratory equipment

Skills:

• Proficiency in Microsoft Office Suite and general computer applications
• Strong report writing and documentation skills
• Excellent written and verbal communication skills
• Strong attention to detail and accuracy
• Good understanding of importation processes and regulatory compliance
• Ability to multitask and manage time effectively
• Proactive, adaptable, and solution-oriented mindset
• Willingness and ability to learn and apply new concepts quickly.

Salary
N230,000 / month.

Application Closing Date
2nd March, 2026.

How to Apply
Interested and qualified candidates should send their CV to: jobs@katchey.com using the Job Title as the subject of the mail.