IT Support Officer at the Blowfish Group

The Blowfish Group - In the heart of Victoria Island, The Blowfish Hotel introduces the world to you. A showcase of forward-thinking and bold design. One of the decidedly-modern hotels in Lagos. Though deceptively minimal, the interior is anything but cheap as quality seeps from every detail. Conveniently located in the heart of Victoria Island, it is just a few steps from everything. Whether you are in the mood to shop or just stroll through the lively neighborhood, everything is within easy reach. Constantly changing, endlessly fascinating, the lobby vibe is orchestrated by the Experienced Manager to make full use of the dramatic public spaces of The Blowfish Hotel. The Experienced Manager also keeps the Hotel in sync with the rhythm of the moment.

We are recruiting to fill the position below:

Job Title: IT Support Officer

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Description

• Maintain and monitor computer programs and systems, including the installation of computer programs and systems.
• Provide staff and users with assistance in solving computer related problems, such as malfunctions and program problems.
• Setup emails on outlook and phone and resolving mail issues
• Integrate the computer systems within the company to increase compatibility and sharing of information.
• Ensure the ongoing maintenance and updating of information systems and infrastructure, including hardware, software and other devices.
• Troubleshoot and resolve PCs and printing issues
• Provide ERP support
• Experience of application management, operations, and/or support including knowledge and experience of Incident
• Good understanding of how to quickly resolve computer issues.
• Diagnose and repair Desktops and laptops.
• Should have the ability to make appropriate technical decisions, initiating action to resolve operational issues.
• Be able to setting up and monitoring a LAN/WLAN.
• Provide support of PBX.
• Strong experience of resolving users connectivity issues.

Basic Qualifications / Requirements

• Degree in Computer Science/Engineering or related field is desirable although relevant experience is equally valuable with 1-2 year relevant experience.
• Must not be above 26 years as at the time of applying.
• Married applicant as at the time of applying will not be suitable for the role.
• Ability to work under pressure and effectively multitask.
• Must be willing to work at odd hours if work demands especially in Festive seasons.
• Must be willing to work 6 days weekly including Fridays - Sundays.
• Good communication skills.
• Must be able to work independently with minimal supervision.

Preferred Qualifications:

• Candidates with Hotel IT business process background are HIGHLY preferable.
• Prior experience working with Micros and Opera PMS would give an edge
• Hands on experience of Switches, Routers, Gateways like Cyberoam and Sophos XG is a plus.
• Familiarity with Microsoft Dynamics, Navision would be an added advantage but not mandatory
• Ability to learn new concepts, systems, and software independently and quickly
• Skilled at problem solving, communication with stakeholders at all levels and extensive interpersonal skills.
• Strong communication and influencing skills, sufficient to build and maintain organizational support.
• Familiarity with Microsoft Office 365, Outlook Mail setup and experience with Microsoft Exchange is a plus.
• Hands on experience of Racks, cabling system, IP Phones/intercom and CCTV
• Experience with firewall, IPS and IDS etc.

Salary
N150,000 - N180,000 / Month.

Application Closing Date
19th February, 2026.

Method of Application
Interested and qualified candidates should forward their CV to: career@theblowfishhotel.com using the position “IT Support Officer” as the subject of the email.