Floor Manager at ICS Outsourcing Limited

ICS Outsourcing Limited is Nigeria’s pioneer Human Resource Outsourcing Company. We are on a mission to provide world-class human resource solutions, using experts while creating value for our shareholders and opportunities in the community. Our vision is to be the most valuable Business Support Solutions Partner to our Clients throughout Africa and beyond.

We are recruiting to fill the position below:

Job Title: Floor Manager

Location: Surulere, Lagos 
Employment Type: Full-time
Industry: Healthcare / Medical Services

Job Summary

• We are seeking a proactive and experienced Floor Manager to oversee daily operations within our healthcare facility.
• The ideal candidate will ensure smooth workflow, excellent patient experience, effective staff coordination, and strict compliance with healthcare standards and policies.

Key Responsibilities

• Supervise and coordinate daily activities across assigned hospital floors or units
• Ensure efficient patient flow and minimize waiting times
• Monitor staff performance and ensure adherence to operational procedures
• Address and resolve patient complaints promptly and professionally
• Ensure compliance with health, safety, and hygiene standards
• Collaborate with medical and administrative teams to ensure seamless service delivery
• Monitor inventory levels and ensure adequate availability of operational supplies
• Prepare daily and weekly operational reports for management review
• Coordinate staff schedules to ensure adequate coverage
• Maintain a professional, organized, and welcoming environment for patients and visitors

Educational Requirements

• B.Sc. or HND in a related field (Business Administration, Healthcare Management, Public Administration, or relevant discipline)
• Minimum of 3+ years of relevant experience, preferably within a healthcare or hospital environment

Required Skills & Competencies:

• Strong leadership and supervisory skills
• Excellent communication and interpersonal abilities
• Strong organizational and multitasking skills
• Problem-solving and conflict-resolution abilities
• Ability to work effectively under pressure in a fast-paced healthcare environment
• High level of professionalism and attention to detail.

Salary
N400,000 - N500,000 monthly.

Application Closing Date
28th February, 2026.

Method of Application
Interested and qualified candidates should submit their CVs to: cudeh@icsoutsourcing.com using "Floor Manager" as the subject of the email.