Experienced Customer Support Officer at J3 Foods and Store International

J3 is an FMCG distributor. We have been in existence over 8 years. J3 has branches in several locations; Lagos, Ibadan, Ogun, Ondo, and Osun state.

We are recruiting to fill the position below:

Job Title: Experienced Customer Support Officer

Location: Iyana Ipaja, Lagos
Employment Type: Full-time

Job Summary

• Providing introductory information, such as a product manual explanation, to prospective and new customers
• Handling customer complaints and troubleshooting issues with products or services
• Following up with clients or customers by phone, web chat or email to check that they’re still satisfied with their purchases or services received
• Accessing databases to retrieve account information for customers
• Letting customers know about additional products or services that might benefit them
• Escalating queries and concerns when necessary
• Updating customer records following each contact
• Staying up to date on the latest products and services an organization provides.

Salary
N90,000 - N100,000 per month.

Application Closing Date
28th February, 2026.

How to Apply
Interested and qualified candidates should send their CV to: midaasconsult@gmail.com using the Job title and Location as the subject of the email.