AirOps Officer II at International Committee of the Red Cross – ICRC

The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

We are recruiting to fill the position below:

Job Title: AirOps Officer II

Job ID.: 800827
Location: Maiduguri, Borno
Employment Type: Full-time
Reports to (role): AirOps Manager
People management responsibilties: No
Grade: B2

Purpose

• The AirOps Officer is responsible for coordinating ground operations to ensure proper transport of passengers, luggage, and cargo.
• Support as a liaison person between the sub-delegation in Maiduguri and the AirOps base in Abuja.

Accountabilities & functional responsibilities

• Handles flight requests, flight notifications, green lights, and security clearances.
• Handles passenger, cargo, and mail services to and from the airport. Distributes the daily, weekly, and monthly flight plans to the local authorities.
• Liaises with logistics, welcome, and other ICRC departments about the movement of the ICRC aircraft, pick-up and drop-off times of both passengers and cargo and mail.
• To keep Air Ops and Logistics informed about delays encountered.
• Maintain good professional contacts with the local authorities and follow up on official procedures relevant to the area of operation.
• Oversee following up on the Air Ops database for all inputs on flight booking requests from various ICRC sub-delegations.
• Processes and updates all flight bookings accordingly in the AOM software.
• Produce a daily manifest, flight routing, flight sheet, flight release, and flight notification.
• Coordinates with the main ICRC delegation and all sub-delegations regarding aircraft schedules, passenger in/out, and last-minute changes.
• Informs all passengers and welcomes them about the pickup times for passengers traveling on RED, UNHAS, and commercial flights.
• Handles all documents related to air operations activity.
• Coordinates with all the departments' staff and follows up on all Air Ops communication.
• Channels all relevant information related to the flight notification activities, produces messages, and writes letters independently.

Desired profile and skills

• University Degree in Aviation Management and combination of education, professional training, certification in air transport, and experience in air transportation related occupation required.
• A minimum of 2 years of progressively responsible flight operations work experience with an Airline, Flight Briefing Office, Ground Handling Company, or Airport Operator.
• Advanced level in computer skills (Word, Excel, and PowerPoint) including working knowledge of Flight planning systems.
• Excellent communication skills (English - written and oral)
• Applicant must have a valid working permit to work in Nigeria.

Relationships:

• Internally, interacts with other members of the Logistics department and all passengers.
• Externally, interacts with airport authorities and security personnel. Liaises closely with ICRC-contracted operators regarding ground operations.

What we offer

• Rewarding work in a humanitarian and multicultural environment.
• Competitive employment package with medical insurance and ICRC pension plan.
• In-house training opportunities for personal development.
• A full-time, fixed-term contract. (5 months Maternity Cover)
• The opportunity to join an ICRC talent pool, be considered for future assignments elsewhere and experience different contexts, fields, and challenges.

Our values:

• At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values.

Application Closing Date
23rd February, 2026.