Stakeholder Relations and Organization Process Manager at Phase3 Telecom Limited

Phase3 Telecom is West Africa’s leading independent provider of fibre optic infrastructure and telecommunications services. With a network spanning over 6,000 km and expanding across the ECOWAS region, Phase3 leverages Nigeria’s power infrastructure to deliver reliable, affordable, and scalable connectivity solutions.

Headquartered in Abuja, Phase3 serves major telecommunications operators, ISPs, government agencies, schools, multinationals, corporate organizations, SMEs, hospitals, and residential clients across Nigeria and the wider sub-region.

We are recruiting to fill the position below:

Job Title: Stakeholder Relations and Organization Process Manager

Location: Abuja
Job type: Full-time

Role Summary

• The Strategic Planning and Enterprise Risk Manager drives Phase3’s long-term growth initiatives while safeguarding operations across West Africa’s dynamic telecommunications environment.
• This position shapes the company’s strategic direction and implements robust risk management frameworks that support our mission-critical fiber optic infrastructure serving the region’s largest operators and institutions.

Key Responsibilities
Strategic Planning:

• Develop and execute Phase3’s strategic plans aligned with our Pan-African expansion and digital infrastructure growth objectives
• Identify and evaluate new business opportunities in fiber optic infrastructure, wholesale services, enterprise connectivity, and cloud solutions
• Monitor strategic initiatives including network expansion, partnerships, and service diversification
• Conduct scenario planning for regional market entry, technology investments, and infrastructure development
• Prepare strategic reports and presentations for executive leadership and Board of Directors
• Facilitate strategic planning sessions with cross-functional teams

Enterprise Risk Management:

• Design and implement comprehensive ERM framework covering our unique aerial fiber optic infrastructure and regional operations
• Identify and assess risks across strategic, operational, financial, regulatory, and technological domains specific to West African telecommunications
• Manage critical infrastructure risks including network reliability, power line access agreements, vandalism prevention, and route redundancy
• Oversee regulatory compliance risks across multiple jurisdictions (Nigeria)
• Monitor cybersecurity, data protection, and information security risks
• Develop risk mitigation strategies, business continuity plans, and disaster recovery programs
• Establish risk governance frameworks, policies, and monitoring systems
• Report on enterprise risk exposure, mitigation progress, and emerging threats to senior leadership
• Address risks specific to aerial fiber deployment on high-voltage power infrastructure

Educational Qualification

• Bachelor’s Degree in Business Administration, Risk Management, Engineering, Telecommunications, or related field (Master’s/MBA preferred)
• Minimum of 4 years of progressive experience in strategic planning and/or enterprise risk management
• Experience in telecommunications, fiber optic networks, infrastructure, or technology sectors strongly preferred.
• Must have experience engaging closely with external stakeholders in government and public sector in previous roles
• Project Management Professional (PMP)
• Certified Risk Manager (CRM), Financial Risk Manager (FRM), or equivalent

Skills and Attributes:

• Strategic thinking with ability to balance growth ambitions and risk mitigation.
• Strong analytical and problem-solving capabilities
• Excellent communication skills for engaging C-suite executives and Board members
• Proven leadership and cross-functional collaboration abilities

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online