Hotel Manager at The Startup Place Limited

The Startup Place Limited is a Business Consulting firm with key focus on Startup Development, Digital Marketing and Business Growth. We pull a team of passionate entrepreneurs and consultant about helping you start, grow and scale your business.

We are recruiting to fill the position below:

Job Title: Hotel Manager

Location: Ilupeju, Lagos
Job Type: Full-Time

Job Summary

• The Inn Manager is responsible for the overall day-to-day operations of the hotel/inn, ensuring excellent guest experience, efficient staff management, and smooth operational performance.
• The role requires strong leadership, attention to detail, and a passion for hospitality to maintain high service standards while achieving business objectives.

Key Responsibilities
Operations Management:

• Oversee daily hotel operations, including front desk, housekeeping, food & beverage (if applicable), and maintenance.
• Ensure all hotel activities comply with company policies, health and safety regulations, and hospitality standards.
• Monitor room availability, occupancy rates, and guest flow.

Guest Experience:

• Ensure exceptional guest service at all times.
• Handle guest complaints and resolve issues promptly and professionally.
• Monitor guest feedback and implement improvements where necessary.

Staff Management:

• Supervise, train, and motivate hotel staff to deliver quality service.
• Prepare staff schedules and manage attendance and performance.
• Conduct staff meetings, evaluations, and disciplinary actions when required.

Financial & Administrative Duties:

• Monitor budgets, expenses, and daily revenue.
• Ensure accurate reporting of cash handling, bookings, and invoices.
• Assist in setting pricing strategies and controlling operational costs.

Sales & Marketing Support:

• Support marketing initiatives to increase occupancy and guest retention.
• Coordinate with online travel agencies (OTAs) and reservation platforms.
• Promote hotel services and special offers.

Maintenance & Safety:

• Ensure the property is clean, well-maintained, and safe at all times.
• Coordinate repairs and maintenance activities promptly.
• Ensure compliance with health, safety, and fire regulations.

Qualifications & Requirements

• Minimum of 2+ years experience in hotel or hospitality management.
• Strong leadership and people management skills.
• Excellent communication and customer service skills.
• Good financial and organizational skills.
• Proficiency in hotel management software and MS Office.
• Ability to work flexible hours, including weekends and holidays.

Key Competencies:

• Strong problem-solving and decision-making skills
• Attention to detail
• Ability to work under pressure
• Team leadership and collaboration
• Customer-focused mindset.

Salary
N100,000 - N150,000 / month.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: hr@thestartupplaceng.com using the job title as the subject of the mail.