Field & Retail Sales Officers (Nationwide) at Flexedge Limited

Flexedge Limited - Our company operates in the distribution and Retail sectors, providing a range of services such as distribution, Retail, after-sales and logistics solutions.

We are recruiting to fill the position below:

Job Title: Field & Retail Sales Officer

Location: All States in Nigeria
Industry: Consumer Electronics & Mobile Devices

Job Summary

• We are seeking a results-driven and customer-focused Field and Retail Sales Consultant to join our Consumer Electronics & Mobile Devices field and retail sales team.
• The ideal candidate will be responsible for assisting customers, driving sales, demonstrating products, and delivering an exceptional sales experience.
• The role requires strong communication skills, product knowledge, and the ability to meet sales targets in a fast-paced sales environment.

Key Responsibilities 

• Attend to customers promptly and professionally, ensuring a positive and engaging experience.
• Identify customer needs through active listening and effective questioning, and recommend suitable mobile phones, accessories, and electronic devices based on preferences and budget.
• Conduct detailed product demonstrations, clearly explaining specifications, features, benefits, pricing, warranties, and promotions in customer-friendly language.
• Drive sales performance by achieving and exceeding assigned daily, weekly, and monthly targets.
• Upsell and cross-sell complementary products and related electronic devices to increase transaction value.
• Maintain strong and up-to-date knowledge of all products, including brand comparisons, technical differences, new arrivals, and industry trends.
• Accurately process sales transactions using the POS system, handle cash/card/transfer payments responsibly, and issue receipts and warranty documentation correctly.
• Maintain accurate sales records and promptly report discrepancies or operational issues to the Store Manager.
• Monitor stock levels, report low inventory, assist with receiving and verifying deliveries, and participate in periodic stock counts and inventory audits.
• Ensure products are properly labeled, price-tagged, and attractively displayed while maintaining store cleanliness and organization.
• Provide after-sales support by addressing customer inquiries, guiding customers on warranty processes, and resolving minor complaints professionally while escalating complex issues when necessary.
• Adhere strictly to company policies, security procedures, and operational standards, maintaining professionalism and safeguarding customer and company information at all times.

Requirements

• Minimum of OND / HND / BSc Degree (preferred but not mandatory with strong experience)
• 1 - 3 years field or retail or sales experience.
• Sales experience in electronics/mobile industry will be given priority
• Strong communication and persuasion skills
• Good  knowledge of smartphones and electronic devices will also be an advantage
• Target-driven and confident personality
• Professional appearance and customer-oriented attitude.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their well-documented CV to: careers@flexedge.com.ng using the job title and location (Example: Retail Sales officers - Ibadan) as the subject of the mail.