Business Relationship Officer, Fashion & Lifestyle at Unified Payments Services Limited

Unified Payments Services Limited is a company set up by a consortium of banks to provide and manage a credible and cost-effective smartcard operation through introducing an alternative method of payment in Nigeria.

We are recruiting to fill the position below:

Job Title: Business Relationship Officer, Fashion & Lifestyle

Location: Lagos
Employment Type: Full-time

Job Description 

• Payarena Mall, the digital commerce arm of our fintech company, is seeking a seasoned Business Relationship Officer to drive vendor engagement and category growth within the Fashion & Lifestyle department.
• The ideal candidate will play a key role in developing and managing high-value merchant relationships, curating competitive product selections, and ensuring operational excellence across the category.
• This position requires a combination of relationship management expertise, e-commerce awareness, and a strong interest in the fashion and lifestyle industry.

Duties and Responsibilities 

• Identify, onboard, and manage top-tier fashion and lifestyle merchants (apparel, footwear, accessories, beauty products, etc.).
• Develop and maintain strong commercial relationships with vendors, focusing on growth, retention, and category competitiveness.
• Analyze vendor performance, sales data, and market trends to optimize product assortment, pricing, and promotions.
• Collaborate with marketing, content, and operations teams to execute campaigns and ensure optimal merchant visibility on the platform.
• Support the implementation of sales strategies and category expansion plans aligned with Payarena Mall's business goals.
• Ensure merchants meet SLAs on product availability, fulfillment, and customer service.
• Resolve merchant issues promptly and maintain accurate records of engagements and agreements.
• Act as a liaison between merchants and internal stakeholders to ensure seamless collaboration and platform usage.

Key Performance Indicators

• As agreed from time to time based on business exigencies.

 Job Requirements
Education:

• Bachelor’s degree in Business Administration, Marketing, Fashion Merchandising, or a related field.

Experience:

• Minimum 5 years of relevant experience in vendor relationship management, fashion retail, or e-commerce. Post NYSC experience.

 Key Competency Requirements
Knowledge/Experience:

• Strong understanding of Nigeria’s fashion retail market and online consumer behavior.
• Proven experience managing merchant performance and driving commercial growth.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical skills with proficiency in Excel and data visualization tools.
• Experience working with e-commerce platforms or marketplaces (e.g., Jumia, Konga, Shopify) is a plus.
• Ability to work independently and handle multiple merchant accounts simultaneously.

Preferred Attributes:

• A genuine passion for fashion, lifestyle products, and digital commerce.
• Entrepreneurial mindset and commercial acumen.
• Experience working in a startup or dynamic retail environment.
• Understanding of inventory management, pricing strategy, and digital merchandising.

Skill /Competencies:

• Strong interpersonal skills.
• Excellent written/oral communication skills.
• Strong analytical skills.
• Organizational skills.
• Confident negotiator and ability to close the right type of business deals at the highest level.

Application Closing Date
31st June, 2026.

How to Apply
Interested and qualified candidates should send their CV to: opeoluwa.oluyemi@up-ng.com using the job title as the subject of the mail.