Business Relationship Officer, Payloft at Unified Payments Services Limited

Unified Payment Services Limited is a company set up by a consortium of banks to provide and manage a credible and cost-effective smartcard operation through introducing an alternative method of payment in Nigeria.

We are recruiting to fill the position below:

Job Title: Business Relationship Officer, Payloft

Location: Lagos
Employment Type: Full-time

Job Objectives

• We are seeking a Payloft Associate to join our dynamic team.
• The ideal candidate will have a strong background in fintech, e-commerce, and digital payments. This role involves managing digital payment operations, supporting product development, ensuring compliance, and delivering excellent customer and merchant experiences.

Duties and Responsibilities

• Support the development and execution of Payloft’s payment solutions within the e-commerce group.
• Oversee day-to-day digital payment operations, including transaction monitoring, reconciliation, and issue resolution.
• Collaborate with product, technology, and compliance teams to design and improve payment workflows.
• Conduct market research to identify opportunities for innovation in e-commerce payments.
• Ensure adherence to financial regulations, risk management policies, and compliance standards.
• Provide insights on customer and merchant feedback to improve Payloft products.
• Prepare reports and dashboards to track KPIs and department performance.
• Assist in onboarding and supporting merchants and partners using Payloft solutions.

Key Performance Indicators

• As agreed from time to time based on business exigencies.

Job Requirements

• Education: Bachelor’s degree in Finance, Business Administration, Economics, Computer Science, or a related field.
• Experience: Minimum of 3 years of relevant work experience in fintech, digital payments, e-commerce, or financial services. Post NYSC experience.

Key Competency Requirements
Knowledge / Experience:

• Strong understanding of payment systems, digital wallets, and online transaction processes.
• Familiarity with regulatory frameworks, risk management, and compliance in financial services.
• Excellent problem-solving, analytical, and communication skills.
• Proficiency in MS Office, payment platforms, and relevant fintech tools.
• Ability to work collaboratively in a fast-paced, innovative environment.

Preferred Attributes:

• Experience with APIs and payment integrations.
• Knowledge of emerging fintech trends (blockchain, BNPL, digital currencies).
• Project management and stakeholder engagement experience.

Skill/Competencies:

• Strong interpersonal skills.
• Excellent written/oral communication skills.
• Strong analytical skills.
• Organizational skills.
• Confident negotiator and ability to close the right type of business deals at the highest level.

Application Closing Date
30th June, 2026.

How to Apply
Interested and qualified candidates should send their CV to: opeoluwa.oluyemi@up-ng.com using the job title as the subject of the email.