Specialist - Growth & Performance Marketing at MoMo Payment Service Bank (MoMo PSB)

MoMo Payment Service Bank (MoMo PSB) is a fintech subsidiary of MTN Nigeria, licensed by the Central Bank of Nigeria (CBN) with a clear mandate to drive financial inclusion across the country. We are committed to providing accessible, secure, and technology-driven financial services that empower individuals, communities, and businesses—particularly the unbanked and underbanked populations.

Following the final approval of our Payment Service Bank license by the CBN, MoMo PSB officially launched operations on May 17, 2022. Since then, we have continued to expand our reach, delivering innovative financial solutions tailored to the needs of Nigerians across urban and rural areas. Our vision is to become the largest and most valuable fintech platform in Nigeria, offering simple, trusted, and inclusive financial services that support economic growth and digital transformation.

We are recruiting to fill the position below:

Job Title: Specialist - Growth & Performance Marketing

Location: Lagos
Employment Type: Full-time
Reports To: Head, Marketing

Job Summary

• The Specialist, Growth & Performance Marketing is responsible for designing, owning, and scaling MoMo PSB’s growth strategy across paid media, acquisition, activation, retention, conversion optimization, and full-funnel performance.
• This leader will build predictive models, architect multi-channel growth systems, run structured experimentation, and partner deeply with Product, Data, Digital, and Engineering to unlock sustainable customer and revenue growth.

Description
Growth Strategy, Planning & Ownership:

• Develop quarterly and annual growth strategies aligned with business revenue, MAU, corridor, and product goals.
• Build growth models, forecasts, and scenarios for acquisition, activation, and retention.
• Drive a KPI framework for CAC, LTV, ROAS, activation rate, retention, churn, and growth loops.
• Identify growth barriers, whitespace opportunities, and priority levers across segments.

Multi-Channel Acquisition (Paid + Organic):
Paid Acquisition:

• Architect and optimize paid user acquisition across Meta, Google, TikTok, LinkedIn, OEM/App stores, and programmatic platforms.
• Own media mix planning, budget allocation, and daily optimization.
• Implement creative and audience testing frameworks to scale efficiently.
• Ensure optimal CAC and quality acquisition for multiple products and corridors.

Organic Growth Loops:

• Build and optimize referral programs.
• Design merchant- and agent-led growth loops tied to incentives and behavioral insights.
• Leverage in-app engagement features to encourage organic sharing and return visits.
• Partner with Product to create habit-forming experiences.

Funnel Optimization & Conversion Rate Improvement:

• Own the full funnel:Install→Registration→KYC→Activation→First Transaction→Repeat Usage→Retention
• Diagnose drop-offs using analytics, heatmaps, and behavioral data.
• Partner with Product to improve onboarding and transaction flows.
• Run CRO experiments (A/B testing) across landing pages, app screens, and onboarding journeys.
• Collaborate with Content/Digital for conversion-optimized creative.

Lifecycle Marketing & Retention:

• Build automated lifecycle journeys across:
  • Email
  • Push notifications
  • SMS
  • In-app communication
• Develop segmentation strategies for new users, active users, dormant users, high-value users, and corridor-specific cohorts.
• Own retention and churn reduction strategies.
• Partner with Data to build cohort dashboards and trigger-based engagement flows.

Growth Experimentation Framework:

• Establish an experimentation roadmap and process (test→measure→scale or kill).
• Run experiments across pricing, incentives, product nudges, messaging, channel mix, and funnel steps.
• Conduct incrementality testing, creative testing, and channel attribution tests.
• Maintain an experiment backlog and growth playbooks.

Data, Attribution & Insights:

• Partner with Data/Engineering to ensure proper instrumentation and analytics setup.
• Own attribution modeling (MTA/MMM/incrementality).
• Build dashboards for daily, weekly, and monthly growth performance.
• Present insights to leadership and drive cross-functional decision-making.

Cross-functional Leadership & Alignment:
Work closely with:

• Product→to fix conversion barriers & launch growth levers
• Data→to build dashboards, cohorts, attribution
• Engineering→to launch growth features & instrumentation
• Digital/Comms→to align messaging and creative for growth
• Product Marketing→to ensure GTM handover and post-launch scaling
• While the Growth Lead does not own messaging or GTM narrative, they ensure the GTM→growth scaling pipeline works efficiently.

Budget Ownership & ROI Management:

• Own the growth and performance marketing budget end-to-end.
• Forecast and allocate spend based on expected CAC, ROAS, and contribution to MAU growth.
• Optimize spend across channels for maximum efficiency.
• Drive quarterly CAC and LTV improvements.

Requirements
Education:

• Bachelor’s Degree in Marketing, or a related field preferred
• Relevant postgraduate qualifications are an advantage.
• Strong analytical and modeling skills (cohort analysis, funnel analysis, forecasting).
• Strong proficiency in analytics tools (GA4, Firebase, Mixpanel, Appsflyer/Adjust, BI tools).

Experience:

• 3 -7 years of experience in growth, performance marketing, or data-driven demand generation.
• Experience in fintech, payments, mobile money, banking, marketplace, or high-growth digital apps.
• Deep expertise with Meta, Google Ads, TikTok Ads, programmatic, and app acquisition platforms.
• Demonstrated success improving CAC, conversion rates, and retention.
• Experience leading funnel optimization and lifecycle marketing workstreams.
• Experience with conversion rate optimization and A/B testing
• Ability to translate business goals into executable marketing plans
• Excellent communication and presentation abilities
• Adaptable to a fast-paced startup environment.

Application Closing Date
23rd February, 2026.

How to Apply
Interested and qualified candidates should:
Click here to apply online