Human Resources Officer at Naji Realties

Naji Realties is a leading hospitality and real estate company in Nigeria, dedicated to providing exceptional services and experiences that exceed our customers' expectations. With a strong presence in Abuja and Lagos, our experts are passionate about delivering top-notch solutions in property development, management, and hospitality.

If you share our values and passion for excellence, we invite you to explore career opportunities with us. At Naji Realties, we foster a culture of growth, learning, and collaboration. Be part of our dynamic team and help us shape the future of hospitality and real estate in Nigeria

We are recruiting to fill the position below:

Job Title: Human Resources Officer

Location: Utaku, Abuja (FCT) 
Employment Type: Full-time

Job Description

• The HR Officer is responsible for managing all human resource functions within the hospitality organization, including recruitment, employee relations, performance management, compliance, training, and HR administration.
• The role ensures that staffing, culture, and policies support excellent guest service delivery and operational efficiency.

Key Responsibilities

• Develop and implement recruitment strategies for hotel and hospitality roles.
• Manage end-to-end recruitment process (job postings, screening, interviews, onboarding).
• Ensure timely staffing of operational roles (front desk, housekeeping, kitchen, F&B, maintenance, etc.).
• Maintain updated job descriptions for all positions.
• Serve as a point of contact for employee concerns and grievances.
• Foster a positive workplace culture aligned with hospitality service standards.
• Mediate workplace conflicts and ensure fair resolution.
• Promote employee engagement initiatives.
• Coordinate performance appraisal processes.
• Support department heads in setting KPIs aligned with service excellence.
• Identify performance gaps and recommend improvement strategies.
• Identify training needs specific to hospitality (customer service, compliance, safety).
• Organize onboarding and orientation programs.
• Implement continuous training programs to enhance service delivery.
• Maintain employee records and HR database.
• Manage attendance, leave, payroll coordination, and benefits administration.
• Prepare HR reports and workforce analytics.
• Ensure compliance with labor laws and hospitality regulations.
• Develop and update HR policies and employee handbook.
• Monitor adherence to workplace safety, health, and industry standards.
• Assist in salary benchmarking within the hospitality industry.
• Administer benefits and incentives programs.
• Support payroll processing and compensation reviews.

Qualifications & Requirements

• Bachelor’s Degree in Human Resources, Business Administration, Law, or related field.
• 2–5 years HR experience (hospitality experience preferred).
• Knowledge of labor laws and employment regulations.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced, service-oriented environment.
• Proficiency in HR software and Microsoft Office.

Application Closing Date
31st March, 2026.