Supermarket Manager / Supervisor at Oliver Twist Multi Services Venture - 5 Openings

Oliver Twist Supermarket is the brainchild of enigmatic directors along with a strong leadership and advisory board. The directors’ vast knowledge and experience in retail business have been deployed in the management and operation of Oliver Twist Supermarket since the inception of the first store in 2019 in Abuja, Nigeria. Our passion for the retail industry is not just to create financial success and growth but also to build a standard of excellence and bring unmatched creativity to the industry, creating a unique level of customer experience and satisfaction.

We are recruiting to fill the position below:

Job Title: Supermarket Manager / Supervisor

Locations: Lokogoma, Apo, Lugbe, Jabi, & Galadimawa, Abuja

Job Summary

• The Supermarket Manager is responsible for overseeing the daily operations of the store, ensuring smooth workflow, profitability, excellent customer service, and effective staff supervision.
• The manager is accountable for sales performance, inventory control, loss prevention, and overall store standards.

Key Responsibilities
Operations Management:

• Oversee daily store activities and ensure smooth operations
• Ensure shelves are properly stocked and merchandised
• Maintain cleanliness, safety, and store standards
• Ensure compliance with company policies and regulatory requirements.

Sales & Profitability:

• Monitor daily, weekly, and monthly sales performance
• Set sales targets and ensure they are achieved
• Control expenses and reduce wastage
• Analyze sales reports and implement improvement strategies.

Inventory & Stock Control:

• Monitor stock levels and prevent stockouts
• Supervise receiving and storage of goods
• Conduct regular stock counts and audits
• Investigate discrepancies, shrinkage, or possible theft
• Manage relationships with suppliers.

Staff Management:

• Recruit, train, and supervise staff
• Prepare staff schedules and manage attendance
• Ensure discipline and productivity
• Conduct performance evaluations
• Motivate staff to meet store goals.

Customer Service:

• Handle customer complaints professionally
• Ensure high service standards
• Maintain a welcoming shopping environment.

Financial Control:

• Oversee cash handling procedures
• Monitor daily cash reconciliation
• Approve expenses within authority limits
• Prepare operational reports for management.

Requirements

• Degree or Diploma in Business Administration, Management, or related field
• 3 – 5 years experience in retail or supermarket management
• Strong leadership and organizational skills
• Good understanding of inventory and financial control
• Ability to work under pressure
• Strong communication skills.

Key Skills:

• Leadership and team management
• Financial awareness
• Problem-solving ability
• Attention to detail
• Integrity and accountability.

Application Closing Date
23rd March, 2026.

How to Apply
Interested and qualified candidates should send their CV to: olivertwistvirtual@gmail.com using the job title as the subject of the mail.