Management System (ISO) Associate at Food Concepts Plc

Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionize the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders.

Since launching in 2004, Chicken Republic (Subsidiary of Food concepts) has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand’s hard-earned reputation as the fastest growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets). In addition, Chicken Republic was ranked as one of Nigeria’s top 20 brands across all categories (Financial Standards Awards 2009).

We are recruiting to fill the position below:

Job Title: Management System (ISO) Associate

Requisition ID: 2043
Location: Lagos
Job Type: Full Time
Department: Quality/EHS Department
Direct Reports: Management System Officer / intern
Management System Associate
Grade Level: 4
Reports to (Title): Environmental Sustainability Manager

Job Purpose

• The Associate will be directly responsible for strict compliance with the requirements of ISO 9001:2015 (QMS), ISO 22000:2018 (FSMS), ISO 14001:2025 (EMS) and ISO 45001:2018 (OHSMS) that Food Concepts PIc to.

Core Responsibilities and Key Result Areas

• To ensure smooth coordination and implementation of the Quality Management System, Food Safety Management System, Environmental Management System and Occupational Health and Safety Management in the organization
• To maintain all relevant and applicable documented information (Manuals, procedures (HACCP, PRPs, compliance obligation register etc.), checklists and records in line with clauses of the ISO standards
• To plan and develop audit programme based on the organization's processes and requirements
• To guide the audit team to ensure compliance with audit protocols and principles
• To verify compliance with the requirements of ISO standards during internal audits, and report audit findings to concerned stakeholders o To schedule and prepare the management review meeting agenda as it relates to organization's processes
• To communicate external (Certification/Surveillance) audit findings, trend analysis and result of evaluation of data derived to line manager as input for management review meetings
• To provide support to stores in identifying root cause, occurrence of non-conformities identified during certification or surveillance audit
• To provide support to process owners within the organization to ensure conformity to the SO standards and requirements.
• To ensure readiness of the organization for initial certification through gap analysis, training, awareness, availability of required documents to enable successful certification process
• To plan second and third-party audits (Suppliers audit/ISO Certification Audit), in conjunction with the line manager.
• TO develop and review procedures and records to ensure compliance with the requirements of the ISO standards (Document control)
• To conduct validation of CCPs and OPPs and ensure reports of validation methodology and records are in place.
• To evaluate and trend reports of monitoring and verification for CCPs and OPRPs
• To evaluate established food safety objectives across the ISO certified stores.

Key Performance Indicators

• Efficiency Indicator -- Productivity
• Impact Indicator - Customer satisfaction and Fidelity
• Effectiveness Indicator - Value
• Customer service Indicator - Customer complaints
• Safety Indicator - Quality/Safety Knowledge

Knowledge Requirements:

• Knowledge of ISO 22000, 45000, 9001 and 14001 in relation to food industry
• Knowledge of MS office particularly MS Word, Excel and Power Point
• Knowledge of relevant regulatory standards and requirements
• Knowledge of Quality Assurance policies and procedures and Safety - Food, Fire, Occupational Health and Environment
• Knowledge of tools (Canva or other tools for design), methods and concepts of quality assurance
• Knowledge of data analysis skills and statistical analysis.

Job Specifications
Educational Requirements:

• Min. B.Sc. / HND in Biochemistry; Food Sc & Tech; Microbiology and other related science field

Professional Requirements:

• Possession of any relevant certification such as FSMS certification, FSSC, QMS, EMS, OHS-MS. Certified Lead Auditor or internal auditor in any of the above- mentioned certifications is essential

Experience Requirements:

• Minimum of 3 - 4 years' experience in similar role

Decision Expectations:

• Analyse re occurring nonconformities identified during internal and external analysis and propose effective corrective actions in conjunction with line manager
• Maintain and issue only updated and current document to prevent use of obsolete or uncontrolled documents

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online