Housekeeping Manager at Domeo Resources International

Domeo Resources International (DRI) is a prolific organisation which proffers HR and Management Consultancy solutions premised on excellence and innovation. DRI analyses various organisational problems, develops improvement plans, deploys those plans and monitors the plans to ensure improved organisational performance.

We are recruiting to fill the position below:

Job Title: Housekeeping Manager

Location: Maitama, Abuja (FCT) 
Employment Type: Full-time

Main Function

• The Housekeeping Manager is responsible for overseeing all housekeeping operations to ensure the highest standards of cleanliness, hygiene, comfort, and presentation across guest rooms, public areas, laundry, and back-of-house spaces.
• The role ensures operational efficiency, guest satisfaction, and compliance with hotel quality and safety standards.
• The ideal candidate must be detail-oriented, highly organized, and experienced in managing housekeeping operations within a hospitality environment.

Role Responsibilities
Housekeeping Operations Management:

• Oversee daily housekeeping activities including room cleaning, public area maintenance, and laundry operations.
• Ensure all guest rooms and common areas meet established cleanliness and presentation standards.
• Monitor room readiness to support smooth check-in and occupancy targets.
• Coordinate closely with Front Office and Maintenance for efficient room turnover.

Quality Control and Standards:

• Conduct routine inspections of guest rooms, corridors, public areas, and service areas.
• Enforce housekeeping SOPs, grooming standards, and service protocols.
• Ensure consistent room setup, amenities placement, and bed-making standards.
• Implement corrective measures where quality gaps are identified.

Team Leadership and Supervision:

• Supervise housekeeping supervisors, room attendants, laundry staff, and cleaners.
• Prepare duty rosters and manage staff scheduling.
• Conduct training on cleaning procedures, hygiene, and service excellence.
• Monitor staff performance and enforce discipline and accountability.

Inventory and Linen Management:

• Oversee inventory of linen, guest supplies, cleaning materials, and amenities.
• Monitor stock levels and coordinate replenishment with procurement/store teams.
• Ensure proper handling, storage, and tracking of linen and uniforms.
• Minimize loss, damage, and wastage of housekeeping supplies.

Laundry Operations Oversight:

• Supervise internal laundry operations to ensure quality and timely processing.
• Ensure proper sorting, washing, pressing, and handling of hotel linen and guest laundry.
• Monitor laundry chemicals and machine usage to optimize efficiency.

Health, Safety, and Compliance:

• Enforce health, hygiene, and sanitation standards in all housekeeping areas.
• Ensure safe handling of cleaning chemicals and equipment.
• Implement safety procedures and emergency response protocols.
• Ensure compliance with regulatory and hotel policies.

Budgeting and Cost Control:

• Monitor housekeeping expenses and ensure cost-effective use of materials.
• Control usage of cleaning supplies and amenities to meet budget targets.
• Prepare housekeeping budget forecasts and operational reports.

Guest Satisfaction:

• Address housekeeping-related guest complaints promptly and professionally.
• Monitor guest feedback and implement service improvement initiatives.
• Ensure VIP rooms and special guest requirements are handled appropriately.

Competencies / Skills:

• Strong knowledge of hotel housekeeping operations
• Leadership and team management skills
• Attention to detail and quality control expertise
• Inventory and cost management skills
• Knowledge of hygiene, sanitation, and safety standards
• Effective communication and coordination abilities
• Organizational and planning skills

Behavioural Qualities / Other Competences:

• High level of professionalism and integrity
• Detail-oriented and quality-driven
• Proactive and service-focused
• Ability to work under pressure
• Strong supervisory and motivational skills
• Committed to maintaining high standards

Experience / Qualification

• Bachelor’s Degree or HND in Hospitality Management or related discipline
• 6–10 years experience in hotel housekeeping, with at least 3–5 years in a managerial role
• Experience managing multi-room hotels is an advantage
• Professional housekeeping or hospitality certifications are an added advantage

Application Closing Date
5th March, 2026.

How to Apply
Interested and qualified candidates should send their CV and and cover letter to: recruitment@domeoresources.org using " Housekeeping Manager – Ozubulu " as the subject of the email.

Note: Only shortlisted candidates will be contacted.