Hotel Manager at Startup Place Limited

The Startup Place Limited is a Startup and Business Growth Firm with over 5 years cognate experience in Desigining, Training and Deploying Solutions and Stratgies for business owners. 
Our Key competent and focus area is on Marketing, Finance, Operations and Human Resource Management.

We are recruiting to fill the positio below:

Job Title: Hotel Manager

Location: Coker Road, Ilupeju - Lagos.
Employment Type: Full time

Job Summary

• The Inn Manager is responsible for the overall day-to-day operations of the hotel/inn, ensuring excellent guest experience, efficient staff management, and smooth operational performance.
• The role requires strong leadership, attention to detail, and a passion for hospitality to maintain high service standards while achieving business objectives.

Key Responsibilities
Operations Management:

• Oversee daily hotel operations, including front desk, housekeeping, food & beverage (if applicable), and maintenance.
• Ensure all hotel activities comply with company policies, health and safety regulations, and hospitality standards.
• Monitor room availability, occupancy rates, and guest flow.

Guest Experience:

• Ensure exceptional guest service at all times.
• Handle guest complaints and resolve issues promptly and professionally.
• Monitor guest feedback and implement improvements where necessary.

Staff Management:

• Supervise, train, and motivate hotel staff to deliver quality service.
• Prepare staff schedules and manage attendance and performance.
• Conduct staff meetings, evaluations, and disciplinary actions when required.

Financial & Administrative Duties:

• Monitor budgets, expenses, and daily revenue.
• Ensure accurate reporting of cash handling, bookings, and invoices.
• Assist in setting pricing strategies and controlling operational costs.

Sales & Marketing Support

• Support marketing initiatives to increase occupancy and guest retention.
• Coordinate with online travel agencies (OTAs) and reservation platforms.
• Promote hotel services and special offers.

Maintenance & Safety:

• Ensure the property is clean, well-maintained, and safe at all times.
• Coordinate repairs and maintenance activities promptly.
• Ensure compliance with health, safety, and fire regulations.

Qualifications & Requirements

• Minimum of 2+ years’ experience in hotel or hospitality management.
• Strong leadership and people management skills.
• Excellent communication and customer service skills.
• Good financial and organizational skills.
• Proficiency in hotel management software and MS Office.
• Ability to work flexible hours, including weekends and holidays.

Key Competencies:

• Strong problem-solving and decision-making skills
• Attention to detail
• Ability to work under pressure
• Team leadership and collaboration

Remuneration
N150,000 / Month.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: hr@thestartupplaceng.com using the Job Title as the subject of the email.