Solutions Engineer (Remote) at a High-Growth, Venture-Backed Organization - MLabs

MLabs - Our client, a high-growth, venture-backed organization building a foundational open-source security infrastructure stack for the AI era. Backed by premier Silicon Valley investors, including Google and Y Combinator, the company provides a critical platform used by engineers at leading organizations to manage billions of secrets, certificates, and credentials every month.

We are recruiting to fill the position below:

Job Title: Solutions Engineer

Location: Nigeria (Remote)

Description

• The organization is seeking an exceptional Solutions Engineer to join the team in the EMEA region. This is a high-impact, customer-facing role designed for a technical professional who thrives on driving successful implementations and ensuring a seamless product experience from initial onboarding to long-term success.
• Acting as a bridge between customers, sales, and engineering, the Solutions Engineer will serve as a trusted advisor to technical and business leaders, helping organizations adopt a market-leading security platform.

Key Responsibilities

• Technical Advisory: Execute proof-of-concept (PoC) engagements with leads, guiding customers through onboarding and recommending best practices for specific architectures and use cases.
• Customer Success: Ensure new customers are fully activated and satisfied by addressing technical inquiries and resolving points of friction in their workflows.
• Sales Collaboration: Work in tandem with Account Executives to lead technical discovery and product demonstration calls.
• Product Influence: Collect customer feedback and requirements to help shape the user and developer experience (UX/DX) and contribute directly to the product roadmap.
• Content & Community: Host webinars and knowledge-sharing sessions for stakeholders; improve documentation and public-facing technical materials based on real-world customer feedback.
• Account Expansion: Identify opportunities to expand product usage across existing accounts by becoming an expert in the customer’s technical environment.

Requirements

• Technical Background: Prior experience in software development, systems engineering, or DevOps.
• Communication: Strong written and verbal communication skills with the ability to articulate complex technical concepts to diverse audiences.
• Operational Mindset: A high-ownership mindset and the ability to operate effectively within an ambiguous, fast-scaling environment.
• Location: Must be based within the EMEA region (remote).

Preferred Qualifications:

• Familiarity with secrets management tools or developer security platforms.
• Solid understanding of developer workflows and DevSecOps infrastructure.
• Previous experience in a customer-facing technical role (e.g., Solutions Engineer, Sales Engineer, or Developer Relations).
• Experience supporting enterprise-level accounts and collaborating with senior technical stakeholders.
• Past involvement in developer communities, open-source contributions, or public speaking.

Benefits

• Compensation: Competitive salary range of $100,000 – $160,000.
• Incentives: Meaningful equity options and a structured commission plan.
• Flexible Environment: Fully remote flexibility within EMEA, supported by a world-class team with experience from top-tier firms (e.g., AWS, Figma).
• Growth Opportunity: A defining role in building out future customer success and go-to-market functions as the platform scales.
• Support Stipends: Provisions for a professional work-from-home setup and a recurring lunch stipend.
• Team Connection: Opportunities for in-person off-sites, industry conferences, and team gatherings throughout the year.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates.
• If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion.We genuinely appreciate your interest and wish you the best in your job search.