Restaurant and Lounge Manager at Elvaridah Limited

At Elvaridah, we emphasize on the critical matters and prospects of organizations such as business growth, strategy, planning, marketing, structure, and people management across different industries. We help companies focus on the growth of their businesses while aligning costs with strategy. With our all-inclusive approach and expertise, we capture values across the boundaries of any organization. Elvaridah focuses on optimizing all the different parts of a business as a unit.

We are recruiting to fill the position below:

Job Title: Restaurant and Lounge Manager

Location: Lagos
Employment Type: Full-time
Industry: Hospitality / Restaurant & Lounge

Job Summary

• The Restaurant & Lounge Manager is responsible for overseeing the overall operations, service delivery, and profitability of the restaurant and lounge.
• The role ensures exceptional guest experiences, efficient team management, high service standards, and smooth coordination between front-of-house, kitchen, and bar operations while driving revenue growth and operational excellence.

Key Responsibilities
Operations Management:

• Oversee daily restaurant and lounge operations to ensure smooth and efficient service delivery.
• Coordinate activities between kitchen, bar, and service teams to maintain service quality and timeliness.
• Ensure compliance with company SOPs, health, safety, and hygiene regulations.
• Maintain high standards of cleanliness, ambiance, music, and overall guest environment.

Leadership & Staff Management:

• Supervise supervisors, waiters, bartenders, hosts, cleaners, and support staff.
• Prepare staff schedules and manage workforce planning to meet operational demands.
• Train, mentor, and evaluate staff performance to maintain excellent service standards.
• Enforce grooming, discipline, and professional conduct policies.

Guest Experience Management:

• Serve as the primary on-site contact for guests and VIP clients.
• Ensure customers receive prompt, professional, and personalized service.
• Handle escalated complaints and implement service recovery strategies.
• Monitor guest feedback and implement continuous service improvements.

Financial & Revenue Management:

• Monitor daily sales performance and operational expenses to achieve profitability targets.
• Oversee billing processes, cash handling, and POS operations.
• Drive revenue through promotions, upselling, themed events, and customer engagement initiatives.
• Prepare operational and performance reports for management review.

Inventory & Compliance:

• Monitor inventory levels for food, beverages, and operational supplies.
• Conduct routine stock checks and minimize wastage or losses.
• Ensure compliance with food safety, sanitation, and regulatory standards.

Requirements & Qualifications

• Bachelor’s Degree or HND in Hospitality Management, Business Administration, or related field.
• Minimum of 4 – 6 years experience in restaurant, lounge, or hospitality management.
• Strong leadership and team management skills.
• Excellent customer service and conflict resolution abilities.
• Good financial management and reporting knowledge.

Application Closing Date
Not Specified. 

How to Apply
Interested and qualified candidates should send their CV to: careers@elvaridah.com using the job title as the subject of the mail.