Senior Key Account Manager at Paga Nigeria

Paga is a licensed financial services company and a leading payments company in Nigeria with a massive transformative purpose - to make it simple for one billion people to access and use money. It was founded on the simple belief that the ubiquity of mobile phones can be leveraged in building an ecosystem that enables people to digitally send and receive money and creating simple financial access for everyone.

We are recruiting to fill the position below:

Job Title: Senior Key Account Manager

Location: Yaba, Lagos
Reporting Line: General Manager, Paga Engine
Sector: Financial Services

Responsibilities
Client / Stakeholder Management:

• Attracting and managing key account relationships to on-board new deal/projects and manage existing business for high performance; this includes serving as the primary Account Manager and point person for a portfolio of clients
• Own and manage a portfolio of high-value clients, serving as their primary point of contact.
• Develop and execute tailored account plans aimed at revenue growth, retention, and product adoption.
• Build long-term, trust-based relationships with key decision-makers and influencers.
• Designing and building reports to communicate ideas and status updates
• Organizing materials and information for tender submissions, including liaison with other units within the Company on submission of bid documents
• Providing inputs to management for developing capabilities in new areas of strategic value
• Serve as intermediary between the clients and the internal teams
• Communicating with cohorts in client and potential client organizations, professionally and socially (where appropriate), to maintain relationships with clients

Responsibilities

• Own and manage a portfolio of high-value clients, serving as their primary point of contact.
• Develop and execute tailored account plans aimed at revenue growth, retention, and product adoption.
• Build long-term, trust-based relationships with key decision-makers and influencers. 
• Exceptional market/customer awareness and networking skills
• Identify upselling opportunities across assigned accounts.
• Drive increased transaction volumes, product usage, and overall account profitability.
• Prepare presentations, performance reports, and insights for internal stakeholders and client leadership teams.
• Stay up to date on market trends, competitor activities, and emerging client needs.
• Provide feedback to internal teams to inform product improvements and strategic decisions.
• Confidentiality and the highest ethical standards must be maintained in all activities
• The Senior Key Account Manager will be required to provide assistance to the Company in a wide range of areas, including duties not directly related to his/her area of experience or expertise, in which case proper instruction will be provided by the Company.

Minimum Qualifications

• Bachelor’s Degree
• Minimum of 5 - 8 years experience in a Business Development or Sales function and providing solutions to clients’ needs
• Experience in technical payment products.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online