NOC Operators at IPT PowerTech Group

IPT PowerTech Group delivers specialized solutions to the power, industrial and telecom sectors in the Middle East, Africa and neighboring countries. Since our inception in Lebanon in 1993, we have grown into a leading group, combining power expertise with telecom infrastructure specialization. Today, we are market leaders in providing specialty batteries and power systems, customized energy efficient/ hybrid and renewable energy solutions, in addition to telecom infrastructure and managed services.

We are recruiting to fill the position below:

Job Title: NOC Operator

Location: Lagos

Position Summary

• NOC operators are responsible for real-time monitoring of network infrastructure and ensuring prompt escalation and resolution of network alarms and service disruptions.
• The role supports network uptime, service quality, and operational efficiency through continuous surveillance and coordination with field and technical teams.

Key Responsibilities

• Monitor network systems, alarms, and performance dashboards.
• Identify, log, and escalate faults in line with SLA and escalation procedures.
• Coordinate with Field Engineers and Technical Teams for issue resolution.
• Maintain accurate incident logs and update ticketing systems.
• Track downtime and ensure proper closure of trouble tickets.
• Generate daily, weekly, and monthly network performance reports.
• Ensure strict adherence to escalation matrix and communication protocols.

Qualification and Requirements

• Minimum of OND / HND / B.Sc. in Electrical Engineering, Telecommunications, Computer Science, or related field.
• 2 — 3 years experience in a Network Operations Center or telecom environment preferred.
• Basic understanding of telecom infrastructure and network operations.
• Familiarity with monitoring tools and ticketing systems.
• Proficiency in Microsoft Excel and reporting tools.
• Strong attention to detail and analytical skills.
• Good communication and reporting skills.
• Ability to work under pressure and manage multiple incidents simultaneously.
• Willingness to work shifts (including weekends and public holidays).

Application Closing Date
28th February, 2026.

How to Apply
Interested and qualified candidates should send their CV to: careers.ng@iptpowertech.com using the Job Title as the subject of the email.