Front Desk Executive at Hephzibah Eye Care (4 Openings)

Hephzibah Eye Care is an ultra-modern computerized specialist eye health-care facility that offers excellent eye care services, ranging from qualified and experienced optometrists and ophthalmologist consultation who are very passionate about eye care delivery. At hephzibah eye care, we are concerned about your overall eye health and well being.

We are recruiting to fill the position below:

Job Title: Front Desk Executive

Location: Isheri, Lekki, Victoria Island, Orchid - Lagos
Employment Type: Full-time

Job Description

• The Front Desk Executive is the first point of contact for patients and visitors. 
• This role is responsible for managing front office operations, ensuring smooth patient flow, and delivering exceptional customer service while maintaining accurate administrative records.

Key Responsibilities

• Greet and welcome patients and visitors in a professional and friendly manner
• Manage appointment scheduling, confirmations, and follow-ups
• Handle patient registrations and maintain accurate records
• Answer phone calls, respond to inquiries, and direct calls appropriately
• Coordinate with doctors, optometrists, and support staff for smooth operations
• Process billing, collect payments, and issue receipts
• Maintain front desk cleanliness and organization
• Assist with insurance documentation and claim processing (if applicable)
• Ensure confidentiality of patient information

Required Qualifications

• Bachelor’s Degree or diploma in Administration, Business, or related field
• 1–3 years of experience in front desk, receptionist, or customer service roles (healthcare experience preferred)
• Strong communication and interpersonal skills
• Basic knowledge of MS Office and hospital management software
• Professional appearance and positive attitude
• Ability to multitask and handle a fast-paced environment

Key Skills:

• Customer service orientation
• Organizational and time management skills
• Attention to detail
• Problem-solving ability
• Team coordination

Salary
N120,000 - N150,000 / month.

Application Closing Date
10th March, 2026.

How to Apply
Interested and qualified candidates should submit their CV to: hr4hec@gmail.com using the job title as the subject of the email.