Operations and Program Lead at Revent Technologies Limited

Revent Technologies Limited is a technology solutions provider for dynamic organisations, providing bespoke software design and development, developer outsourcing and technology advisory, etc.

We are recruiting to fill the position below:

Job Title: Operations and Program Lead

Location: Lagos
Job type: Full time

About the Job

• The Operations and Program Lead will oversee daily operations, ensuring efficiency, scalability, and operational excellence.
• The incumbent will oversee the delivery of our credit programs, financial advisory services, and capacity building initiatives.
• You'll lead cross-functional teams, manage program operations, and ensure seamless execution of our projects.
• This role offers a unique opportunity for growth and development, with potential to progress into a Chief Operating Officer (COO) role as the company scales. 

Key Responsibilities

• Lead the planning, implementation, and monitoring of credit programs, financial advisory services, and capacity-building initiatives. 
• Oversee day-to-day operations, ensuring efficient delivery of services and adherence to quality standards. 
• Lead and manage cross-functional teams across technology, finance, and sales, providing guidance and support to ensure successful project execution
• Build and maintain relationships with clients, partners, and stakeholders to ensure program success. 
• Identify and mitigate operational risks, ensuring compliance with organizational policies and procedures. 
• Oversee regulatory compliance, customer service, and partner management. 
• Provide strategic oversight and ensure seamless operation of the CredSol platform and other company products, driving innovation and optimization. 
• Drive process optimization and scalability initiatives across subsidiaries and services, enhancing operational efficiency and impact. Build KPIs for service delivery and efficiency. 

KPIs 

• Reduction in operational costs. 
• Process efficiency improvements. 
• Service delivery SLAs met/exceeded. 
• Positive regulatory/compliance audit outcomes. 
• Employee and customer satisfaction levels.

Qualifications & Skills

• Degree in Business, Finance, or related field; MBA preferred. 
• Minimum of 10 years’ experience in operations management in fintech or financial services, particularly in credit program management or financial advisory services.
• Deep understanding of financial inclusion principles and practices, with the ability to design and implement programs that promote financial inclusion and capacity building initiatives. 
• Experience working in government, NGOs, or financial services, with an understanding of the complexities and nuances of these sectors. 
• Experience in fundraising, advisory services, or a related field, with the ability to support clients and drive program success. 
• Proven track record in process re-engineering and scaling businesses. 
• Strong leadership skills, with experience in managing cross-functional teams.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: careershub@reventtechnologies.com using the Job Title as the subject of the email.