Production & Sales Associate (E-commerce & Retail) at The Garment Factory

The Garment Factory is driven by a desire to create special pieces for that exceptional woman who loves life and insists on looking spectacular while navigating her way through its unexpected demands. Our philosophy is to create clothes that make you feel bold and beautiful without sacrificing ease of life and comfort.

We are recruiting to fill the position below:

Job Title: Production & Sales Associate (E-commerce & Retail)

Location: Abuja (FCT) 
Employment Type: Full-time

Role Overview

• The Production & Sales Associate plays a dual role supporting both production coordination and revenue generation through e-commerce and retail sales channels.
• This role requires a proactive, organized, and commercially minded individual who can manage customer orders from inquiry through delivery while ensuring operational excellence in production processes.
• The position is hybrid, combining on-site production oversight and retail engagement with remote sales follow-up and digital customer management.

Key Responsibilities
Production Coordination:

• Manage and oversee assigned production orders from initiation to delivery
• Liaise with tailors, production teams, and vendors to ensure timely execution
• Ensure accuracy in sizing, fabric selection, order specifications, and quality control
• Monitor production timelines and proactively address delays
• Coordinate bulk production orders with efficiency and minimal error
• Maintain accurate production documentation and order tracking.

Sales & Revenue Generation (Retail & E-commerce):

• Drive sales through in-store, online, and direct customer engagement
• Initiate and close sales transactions through WhatsApp, Instagram, website, and other digital channels
• Follow up on leads and convert inquiries into completed sales
• Upsell and increase order value through product recommendations and add-ons
• Maintain accurate sales records and documentation
• Support customer relationship management and repeat business development.

Performance Expectations

• Meet or exceed individual sales targets
• Ensure production orders are delivered on time and without preventable errors
• Demonstrate strong customer service and conversion capability
• Maintain high levels of organization and accountability
• Support team collaboration and operational efficiency.

Qualifications

• Interested candidates should possess a Bachelor’s Degree with 2 years experience.

Work Structure:

• Hybrid role (combination of on-site production/retail presence and remote sales follow-up)
• Flexibility may be required during peak retail seasons, campaigns, or pop-up events.

Compensation Structure

• Competitive base compensation
• Sales commissions on successfully initiated and closed sales
• Additional commission on verified upsell transactions
• Performance-based bonuses tied to bulk production efficiency and successful delivery
• Commission and bonuses are subject to verification and company policy.

Application Closing Date
15th March, 2026.

How to Apply
Interested and qualified candidates should send their CVs to: info@thegarmentfactory.net using the job title as the subject of the email.