Evidence Action's mission is to fill the gap between what is effective in global health and development and what is implemented at scale. One of our flagship programs is the Deworm the World Initiative, which envisions a world where all at-risk children have improved health, increased access to education and better livelihoods potential as a result of being free of intestinal worms.
We are recruiting to fill the position below:
Job Title: Officer, Management Support and Operations
The Officer working with the Operations Manager, West and Central Africa will manage and perform confidential program management and administrative functions to ensure the Director, West & Central Africa's, operations flow smoothly.
Through the Operations Manager, he/she will provide direct support to the Director, West & Central Africa’s office, managing and coordinating all administrative matters, financial programs, and technical matters requiring the Director, West & Central Africa’s direct attention.
Duties and Responsibilities
Meeting and event coordination:
Support in planning and coordinating conferences and events, quarterly Manager’s meetings, all staff meetings, resource mobilization meetings, and regular remote meetings. This will typically entail developing or compiling a meeting agenda, taking & synthesizing meeting notes, and following up with relevant action points.
Develop presentation slides to be used at meetings.
Administrative support:
Work with the Finance team to reconcile the Director, West & Central Africa advances, expenses, etc., and ensure proper filing of any related documentation; manage the Director, West & Central Africa's calendar/s.
Liaise with office administration teams to arrange for travel logistics as needed.
Internal Communications:
Working closely with the designated staff, support, draft, edit, and proofread internal communications such as the newsletters, ensuring clarity and consistency.
Collate and draft country monthly reports, highlighting success stories and special interest stories, and craft compelling narratives with visuals.
Support the writing of a WCA quarterly newsletter and other publications as required.
Operations Support:
Support the day-to-day administrative and operational tasks while ensuring the functionality of the WCA office.
Scheduling meetings, managing calendars, and organizing digital and physical files.
Support logistics for WCA events, workshops, or meetings, including venue booking, material preparation, refreshments, and attendee management.
Help manage WCA office supplies and the functioning of the office equipment while also assisting with retirement compilations.
Perform data entry and maintain accurate records for various WCA operational metrics.
Operational policy reviews:
Through the Operations Manager, support the Director, West & Central Africa in reviewing, developing, and/or synthesizing operational policies as needed.
Other:
Provide stopgap support/capacity to other departments in the Country as needs arise.
Perform any other tasks as may be assigned from time to time, with the approval of the Operations Manager, WCA.
Key Performance Indicators
Special projects, meetings, and events, completed and delivered within agreed timeframes.
Appropriate storage of all files and documents is maintained.
All internal and external reports/minutes were delivered on time and accurate.
Accurate expense reconciliation with nil audit or compliance issues.
100% schedule and calendar management.
Requirements
Qualifications:
A Bachelor’s Degree in a related field and at least 1-2 years of relevant professional experience
Tech-savvy and experienced in using a broad range of cloud-based tools and systems, including Google Apps (Docs, Sheets, Slides, Forms, etc.), Slack, etc
Outstanding writing, presentation and communication skills.
Exceptional attention to detail, coordination and organizational skills
A creative thinker, quick learner, hard worker, able to clearly, proactively, and professionally communicate and juggle team priorities and competing deadlines
Emotionally intelligent and able to build and maneuver professional relationships.
Working conditions:
Normal office work conditions - both in-person and remotely supporting the Director, West & Central Africa through the Operations Manager, WCA.