Housekeeping Manager at Domeo Resources International

Domeo Resources International (DRI) is a prolific organisation which proffers HR and Management Consultancy solutions premised on excellence and innovation. DRI analyses various organisational problems, develops improvement plans, deploys those plans and monitors the plans to ensure improved organisational performance.

We are recruiting to fill the position below:

Job Title: Housekeeping Manager

Location: Maitama, Abuja (FCT) 
Employment Type: Full-time

Main Function

• The Housekeeping Manager is responsible for planning, organizing, and supervising all housekeeping operations to ensure the highest standards of cleanliness, hygiene, comfort, and aesthetic presentation throughout the hotel.
• The role ensures guest rooms, public areas, laundry services, and back-of-house spaces are maintained in line with established quality standards, contributing directly to guest satisfaction and operational excellence.
• The ideal candidate must be highly organized, quality-driven, and experienced in managing housekeeping teams within a hospitality environment.

Role Responsibilities
Operational Management:

• Oversee daily housekeeping operations including guest rooms, corridors, public areas, and service areas.
• Ensure timely room cleaning and readiness to support occupancy targets.
• Coordinate closely with Front Office for smooth room allocation and turnover.
• Monitor cleanliness standards across all hotel areas.

Quality Assurance and Standards:

• Conduct routine inspections of rooms and public areas.
• Ensure adherence to housekeeping SOPs and service protocols.
• Maintain consistency in bed-making, room setup, and amenities placement.
• Implement corrective actions to address quality gaps.

Team Leadership and Supervision:

• Supervise housekeeping supervisors, room attendants, cleaners, and laundry staff.
• Prepare duty rosters and manage shift scheduling.
• Train staff on cleaning techniques, hygiene standards, and service excellence.
• Monitor performance and enforce discipline where necessary.

Inventory and Linen Management:

• Manage inventory of linen, uniforms, cleaning materials, and guest amenities.
• Ensure proper storage, tracking, and distribution of supplies.
• Monitor linen usage and minimize loss, damage, or wastage.
• Coordinate timely replenishment with procurement/store teams.

Laundry Operations Oversight:

• Supervise in-house laundry operations to ensure quality and efficiency.
• Monitor washing, drying, pressing, and folding processes.
• Ensure proper use of laundry chemicals and equipment.

Health, Safety, and Compliance:

• Enforce hygiene, sanitation, and safety standards.
• Ensure safe handling and storage of cleaning chemicals.
• Implement safety procedures and participate in emergency response drills.
• Maintain compliance with health and regulatory standards.

Budgeting and Cost Control:

• Monitor housekeeping expenses and ensure efficient use of materials.
• Control supply consumption to meet cost targets.
• Prepare housekeeping operational reports and budget forecasts.

Guest Satisfaction and Service Excellence:

• Address housekeeping-related guest complaints promptly.
• Monitor guest feedback and implement service improvements.
• Ensure VIP and special guest requests are properly handled.

Experience / Qualification

• Bachelor’s Degree or HND in Hospitality Management or related field
• 6–10 years’ experience in hotel housekeeping, with at least 3–5 years in a managerial role
• Experience managing multi-room hotels is an advantage
• Professional hospitality or housekeeping certifications are an added advantage.

Competencies/Skills:

• Strong knowledge of housekeeping operations and standards
• Leadership and team management skills
• Attention to detail and quality control expertise
• Inventory management and cost control skills
• Good communication and coordination abilities
• Organizational and planning skills

Behavioural Qualities / Other Competences:

• Professionalism and high integrity
• Detail-oriented and quality-focused
• Proactive and service-driven mindset
• Ability to work under pressure
• Strong supervisory and motivational abilities
• Commitment to maintaining excellence.

Application Closing Date
15th March, 2026.