Female Retail Store Supervisor at Home Bargains Nigeria Limited

Home Bargains Nigeria Limited is a gift and decor store situated in Abuja, Nigeria. Our store offers a wide range of high-quality home décor, kitchen essentials, kid'sitems, consumables, and unique celebratory cards. We also deliver nationwide, making efficiency and coordination crucial in this role.

We are recruiting to fill the position below:

Job Title: Female Retail Store Supervisor

Location: Wuse Zone 1, Abuja (FCT) 
Employment Type: Full-time
Industry: Retail - Home Décor, Kitchenware, Gifts, Cards, Kids Items, Consumables
Working Schedule: 4 days a Week and 2 Compulsory Sundays in a Month

Job Summary

• Home Bargains Nigeria Limited is seeking a highly experienced, results-driven Female Retail Store Supervisor to lead and oversee day-to-day store operations.
• The ideal candidate will be responsible for ensuring operational excellence, driving sales growth, maintaining proper inventory levels, and delivering an outstanding customer experience.

Key Responsibilities
Store Leadership & Operations:

• Supervise and manage all aspects of daily store operations to ensure efficiency and profitability.
• Develop and implement effective sales and operational strategies tailored to the retail categories we offer.
• Maintain a clean, organized, and visually appealing store environment in line with brand standards.
• Maintain proper stock levels on shelves and support in receiving and arranging new stock.
• Ensure all products are properly tagged, displayed, and rotated.

Team Management& StaffCoordination:

• Lead, mentor, train, and supervise store staff to ensure high productivity and excellent service delivery.
• Conduct performance evaluations and support staff development to maintain high morale and teamwork.
• Monitor attendance and enforce company policies.
• Onboarding and training new team members on product knowledge, customer service standards, and company policies.
• Assign tasks,monitor staff productivity, and maintain discipline and professionalism on the shop floor.

Sales & Customer Experience:

• Drive sales performance by promoting products, monitoring trends, and motivating the team to meet targets.
• Ensure exceptional customer service at all touchpoints, resolving escalated customer issues professionally.
• Analyse customer feedback and suggest improvements to enhance customer satisfaction and loyalty.

Inventory & Merchandising:

• Work with the Inventory Officer and Admin Officer to track stock movement and report low-stock items.
• Conduct inventory counts and help monitor product levels.
• Identify fast-moving and slow-moving products and recommend strategies to improve performance.
• Ensure accurate documentation of stock transfers, damages, and returns.
• Help create attractive, on-brand product displays that align with store themes.
• Refresh merchandising layouts as inventory or seasonal themes change.
• Ensure shelves and display tables are neat, visually appealing, and fully stocked.
• Styling products for in-store presentation and marketing content.

Financial & Administrative Oversight:

• Monitor store budgets, daily sales reports, expenses, and financial performance.
• Ensure compliance with company financial procedures, cash handling, and record-keeping.
• Recommend cost-saving opportunities and operational improvements.

Business Development:

• Identify opportunities for product expansion, promotional activities, and market growth.
• Keep tabs on competitors and industry trends to make informed business decisions.
• Suggest innovative ideas to increase footfall, sales, and brand visibility.

Compliance & Reporting:

• Enforce company policies, standards, and operational procedures.
• Prepare daily sales summaries, staff attendance reports, and incident reports where necessary.
• Ensure adherence to health, safety, and security protocols within the store.

Requirements

• Qualification: BSc / HND in Business Management,Supply Chain Management or related fields
• Minimum of 5 years proven experience as a Retail Store Supervisor or similar role within the retail industry.
• Strong leadership, organizational, and strategic decision-making skills.
• Excellent knowledge of retail sales, merchandising, and customer service best practices.
• Experience in inventory control, supplier management, and financial reporting.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Excellent communication and interpersonal skills.
• Ability to work under pressure, multitask, and meet deadlines.

Personal Attributes:

• Strong leadership and team-motivation skills
• Excellent communication and interpersonal abilities
• High level of integrity and professionalism
• Strong problem-solving and decision-making skills
• Exceptional organization and time-management
• Customer-focused mindset
• Ability to stay calm and composed under pressure
• Attention to detail and consistency
• Proactive and able to take initiative
• Reliable, accountable, and results-driven
• Show respect by communicating politely, valuing others, and maintaining professionalism at all times.

Salary
Negotiable.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: ad.homebargains@gmail.com using “Female Retail Store Supervisor” as the subject of the email.