Key Account Manager at PZ Cussons Nigeria Plc

PZ Cussons is a dynamic consumer products group and innovator of some of the world's best known and loved brands. Calling on over 130 years of expertise, we operate internationally in carefully selected developed and emerging markets that present the greatest strategic potential for future growth. Our world-class supply chain and distribution networks enable us to meet our global consumer needs and deliver quality brands that add value and enhance everyday lives.

We are recruiting to fill the position below:

Job Title: Key Account Manager

Job ID: JR002700
Location: East and South
Employment Type: Full-time
Level: Grade 5
Responsible to: National Key Account Manager
Department: Sales/Commercial

Job Purpose

• Support development, and ensure implementation of customers
• Plans that are aligned with overall business strategies and
• achievement of profitable sales objectives.

Department Strategic Objectives:

• Lead in the delivery of Joint Business plans with the customer towards the achievement of the overall organisation business and growth objectives in key accounts.

Key Accountabilities

• Ensure achievement of agreed Customer targets/KPIs
• Manage the business partnership with Key Accounts
• Customers including development and implementation of Joint Business Plan
• Define and execute plans for the key accounts Customers in line with business requirements
• Lead the implementation and excellent execution of all channel/category activities for Customer channels
• Provide inputs into the Commercial Planning process.

Responsible for:
Key Account Executives (If Any)

• Must be able to influence, inspire and drive performance with minimal direct management responsibility for Account Stakeholders

Context / Scope:

• A key contributor to the success of the PZ Cussons commercial strategic plan with an effective and flexible field sales force; demonstrating industry leadership in both volume driving & brand building activity.

Measurement / Performance Indicators:

• Availability and quarterly reviews of annual Joint Business Plan with Key Account
• Timeliness and quality of implementation of the Joint Business Plan
• Target vs. Actual performance (volume/value, KPIs etc.)
• Monthly account reconciliation
• Coaching/ Training sales team.

Internal & External Relationships:

• National Key Account Manager  
• Line Managers (Marketing/Sales/Channel/Supply Chain/Finance)
• Key Account Managers
• Key Accounts Customers
• PZ Marketing & Sales network.

Qualifications

• First Degree in any discipline
• Computer literacy (MS Word, Excel, PowerPoint).

Experiences: (What experience brings success to this role):

• Minimum of 3 years in marketing or sales
• Understands Customer and Field Sales Management practice
• Has demonstrated success in the previous role.

Knowledge: (What does the person need to know):

• Good knowledge of business objectives and priorities.
• Good knowledge of Joint Business Planning process
• Working Knowledge of core Commercial Planning process (IMEX, CPM, Battle Plan, Risk & Opps, RiRo, SLOBs).
• Knowledge of Distributor Management
• PZ Cussons Leadership competencies.

Functional or Technical / Business Skills: (What can the holder do):

• Commercial Acumen                 Proven Strength
• Customer Management              Developed
• Negotiation Skills                      Developed
• In Market Execution                  Developed
• Selling Skills                             Proven Strength
• Sales Drivers                            Proven Strength
• Channel Strategy                      Developed
• Presentation & Communication   Proven Strength

Application Closing Date
23rd March, 2026.