Aftersales Engineer at Swift Consulting Limited

Swift Consulting Limited - We are experts in our fields of work, we use the most modern systems and up-to-date knowledge to provide support in all fields, particularly in Human Resources, Accounting and Finance, Facility Management, Health Maintenance, Education and Business Management. Our team consists of experts in different professions with a wealth of experience in different sectors, both within and outside Nigeria.

We are recruiting to fill the position below:

Job Title: Aftersales Engineer

Location: Lagos
Employment Type: Full-time

Job Summary

• The ideal candidate will play a key role in coordinating heavy equipment sales and rentals, ensuring seamless installation processes, delivering excellent aftersales customer support, and overseeing inventory and administrative operations within the unit.

Responsibilities

• Coordinate daily sales and rental activities for heavy equipment, ensuring timely processing of client requests and documentation.
• Supervise equipment deployment, installation, and handover processes to ensure operational readiness and customer satisfaction.
• Provide structured aftersales support, including responding to service inquiries, resolving client complaints, and coordinating maintenance schedules.
• Monitor equipment availability and utilization to optimize rentals and reduce downtime.
• Oversee periodic stock-taking and inventory reconciliation to ensure accurate records of equipment and spare parts.
• Maintain proper documentation for rentals, service reports, installations, and client transactions.
• Support the development and implementation of operational procedures to improve efficiency within the unit.
• Supervise and coordinate team members within the aftersales and rentals unit to ensure performance targets are achieved.
• Prepare operational reports on rentals, service activities, stock levels, and team performance for management review.
• Ensure compliance with company policies, safety standards, and operational guidelines.

Requirements

• Bachelor’s degree in Engineering, Business Administration, Operations Management, or related field.
• 3–5 years’ experience in heavy equipment operations, aftersales, or rentals coordination.
• Strong understanding of inventory management and operational processes.
• Proven ability to supervise and coordinate teams effectively.
• Excellent customer service and communication skills.
• Proficiency in Microsoft Office and reporting tools.

Application Closing Date
23rd March, 2026.