Client Account Manager at OneVERIFY Limited

OneVERIFY Limited is a leading Nigerian technology company specializing in digital identity, verification, RegTech, AI, cybersecurity, and blockchain-based solutions. We build platforms that enable secure identity verification, AML/KYC compliance, fraud prevention, and data integrity for both government and private sector clients. Our people are our greatest asset, and we prioritize fostering a high-performance, inclusive, and compliant organizational culture.

We are recruiting to fill the position below:

Job Title: Client Account Manager

Location: Garki, Abuja (FCT)
Employment Type: Full-time

Job Summary

• The Account Manager will serve as the primary point of contact for OneVERIFY’s clients, managing client relationships, ensuring satisfaction, and driving adoption of our digital identity and verification solutions.
• This role requires a client-focused professional with strong communication, project management, and problem-solving skills to support growth, retention, and operational success.

Key Responsibilities
Client Relationship Management:

• Serve as the primary liaison between clients and internal teams.
• Build and maintain strong, long-term relationships with key clients.
• Understand client needs, anticipate challenges, and provide proactive solutions.

Account Planning & Strategy:

• Develop and execute account plans to ensure successful project delivery and client satisfaction.
• Identify opportunities for account growth and expansion of services.
• Collaborate with business development and product teams to align client goals with company offerings.

Project & Performance Oversight:

• Monitor client projects from initiation to completion, ensuring timelines, quality, and budgets are met.
• Coordinate with internal teams to address client requests, troubleshoot issues, and ensure seamless service delivery.
• Track account performance metrics and provide regular updates to leadership and clients.

Contract & Compliance Management:

• Ensure contractual obligations are met and manage renewals or amendments.
• Support compliance with regulatory requirements for identity verification, data privacy, and security.

Reporting & Analytics:

• Prepare and present account reports, dashboards, and performance summaries.
• Use data insights to drive account strategy and improve client satisfaction.

Required Qualifications

• Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.
• Minimum of 5 years’ experience in account management, client relations, or customer success, preferably in tech, fintech, or SaaS companies.
• Strong knowledge of digital platforms, client lifecycle management, and customer success principles.
• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational and project management capabilities.
• Preferred Skills / Nice to Have:
• Experience working with digital identity, verification platforms, or RegTech solutions.
• Knowledge of Nigerian regulatory frameworks for identity, KYC, and data protection.
• Experience with CRM systems and account analytics tools.
• Ability to manage multiple high-value clients and projects simultaneously.

Engagement & Compensation
Competitive remuneration based on experience and scope of responsibility

Application Closing Date
31st March, 2026.