Secretary, Incident Manager at eHealth Africa (eHA)

eHealth Africa designs and implements data-driven solutions and technologies to improve health systems for and with local communities. eHA’s technology works in low connectivity settings and uses data to drive decision-making by local governments and partner agencies to get optimum results.

We are recruiting to fill the position below:

Job Title: Secretary, Incident Manager

Location: Sokoto
Employment Type: Full-time

Purpose of the Position

• The Emergency Operations Centers (EOCs) operated by eHealth Africa are a critical unit dedicated to managing and coordinating responses to emergencies effectively.
• The EOCs plays a pivotal role in ensuring organizational readiness and resilience, aligning its objectives with the broader mission of safeguarding lives, assets, and continuity of operations.
• By delivering seamless administrative and technical services, this unit supports the timely execution of emergency strategies and ensures that all stakeholders remain informed and engaged.
• The Secretary to the Incident Manager serves as the primary administrative and communication support to the Incident Manager.
• This role ensures meetings, documentation, and stakeholder engagements are effectively managed, and that action points are tracked and followed through.

What you’ll do
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

• Manage the Incident Manager’s calendar, ensuring priority engagements are scheduled and documented accurately.
• Provide comprehensive administrative and secretarial support, including correspondence drafting and records management.
• Take accurate minutes during meetings and ensure timely follow-up on action items.
• Serve as a communication link between the Incident Manager and internal or external stakeholders.
• Support operational readiness through organized documentation, logistics coordination, and consistent follow-through.
• Liaise with internal staff, government officials, and external partners on behalf of the Incident Manager.
• Coordinate with technical teams, donors, and government representatives to facilitate meetings and strategic communication.
• Organize workshops, briefings, and press engagements, ensuring logistical and administrative support.
• Act as the primary point of contact for all communication directed to or from the Incident Manager’s office.
• Prepare meeting agendas, take minutes, and circulate action points to relevant stakeholders.
• Draft and proofread official correspondence, reports, and presentations to ensure clarity and professionalism.
• Track deadlines for deliverables and provide logistical and travel support while maintaining an organized filing system.

Who You Are
The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job:

• Administrative Specialist – Skilled in managing scheduling, documentation, and internal communications with precision and professionalism.
• Ethical and Discreet – Upholds the highest standards of confidentiality, integrity, and discretion in handling sensitive information and executive support.
• Organized and Proactive – Demonstrates exceptional attention to detail and anticipates administrative needs with foresight and efficiency.
• Executive-Level Communicator – Engages confidently with senior leaders and diverse stakeholders, ensuring clarity, responsiveness, and alignment.
• Service-Oriented Contributor – Committed to delivering high-quality outcomes that reflect professionalism, adaptability, and a deep understanding of operational needs.

Qualifications and Experience

• Bachelor’s Degree in Business Administration, Public Health, Secretarial Studies, Office Management, or related field.
• 2 – 4 years in a secretarial or executive assistant role, preferably within the NGO or development sector.
• Experience working in cross-functional teams, preferably in international or multi-country settings.
• Familiarity with public health or emergency response contexts is desirable.
• Proficiency in MS Office Suite, Google Workspace, and administrative tools.

Certifications and Licenses:

• CPS, CIM, CISM certifications or the equivalent are desired

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• The noise level in the work environment is usually moderate but can become louder at times due to group discussions or activities. eHA is a tobacco-free environment.

eHA Gender Diversity Statement:

• At eHealth Africa, diversity is integral to who we are.
• We value and honor diverse backgrounds and experiences, strive to create inclusive and equitable working environments that promote Learning, Fairness, and Opportunities for all.
• Above all: We believe strongly in our mission and values, and our teams are most successful when they do also..
• Impact & Quality: We push ourselves to maintain high standards ensuring that we produce the most meaningful results in everything we do, no matter how big or small.
• Innovative Problem Solving:
• We maintain a worldview driven by possibilities, not limitations. We take smart risks and foster an environment where creativity and innovation thrive.

Integrity:

• We are honest and truthful in our work.
• We always do what is right, even when it is not easy. We put our values into practice and hold each other accountable.

Application Closing Date
10th March, 2026.