Associate, IT / Admin at eHealth Africa (eHA)

eHealth Africa designs and implements data-driven solutions and technologies to improve health systems for and with local communities. eHA’s technology works in low connectivity settings and uses data to drive decision-making by local governments and partner agencies to get optimum results.

We are recruiting to fill the position below:

Job Title: Associate, IT / Admin

Location: Sokoto
Employment Type: Full-time

Purpose of the Position

• The Emergency Operations Centers (EOCs) operated by eHealth Africa are a critical unit dedicated to managing and coordinating responses to emergencies effectively.
• The EOCs plays a pivotal role in ensuring organizational readiness and resilience, aligning its objectives with the broader mission of safeguarding lives, assets, and continuity of operations.
• By delivering seamless administrative and technical services, this unit supports the timely execution of emergency strategies and ensures that all stakeholders remain informed and engaged.
• The Associate will provide administrative and technical support within the Emergency Operations Center (EOC) while ensuring operations align with the mission and strategic goals of eHealth Africa.
• This role focuses on maintaining efficient office operations, facilitating communication, and supporting collaborative efforts.

What you’ll do
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

• Organize and coordinate meetings, conferences, and events to ensure flawless execution, including managing schedules, guest lists, refreshments and logistics.
• Creates, edits, and disseminates documents such as correspondence, reports, drafts, and emails while adhering to high standards of professionalism and accuracy.
• Assist in assigning daily tasks and overseeing the maintenance of electronic and physical copy filing systems, and modifying documents including correspondence, reports, drafts, and emails.
• Demonstrate a thorough understanding of the basics behind the Internet and its workings (DNS, Security, IP Routing, diagnosis and solves computer software and hardware faults.
• Facilitate seamless communication and collaboration by acting as a primary point of contact for internal and external stakeholders.
• Fostering professional relationships, and ensuring responsive and effective interactions.
• Ensuring excellence by meeting deadlines, prioritizing tasks effectively, and demonstrating professionalism in all outputs.
• Troubleshoot malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services.

Who you are

• Task Coordination: Identify and address discrepancies in administrative processes or records, ensuring smooth execution of office responsibilities.
• Data Management: Efficiently handle and organize administrative data, maintaining proper documentation and alignment with organizational frameworks.
• Issue Reporting: Actively monitor and report any irregularities in administrative workflows to supervisors, supporting effective resolution.
• Stakeholder Support: Deliver accurate information and assistance to stakeholders, ensuring a seamless administrative experience.
• Deadline Management: Collaborate with the team to ensure timely completion of tasks and adherence to organizational schedules.
• Standards Compliance: Integrate data from multiple sources to execute administrative duties with a high level of accuracy, meeting organizational standards and expectations.
• Tech Savvy: Adapts quickly to digital tools and platforms, leveraging technology to enhance efficiency and resolve basic technical issues effectively.

Qualifications and Experience

• Bachelor’s Degree from a recognized academic institution in Business Administration, Computer Science, Management or any related field.
• 1 - 2 years of Technical administrative support experience preferably in an International NGO or an equivalent combination of education and experience.
• Demonstrates strong ability to navigate and utilize specialized administrative software relevant to program operations including expertise in Google Workspace (Docs, Sheets, Slides, Drive, etc.).
• Proficiency in English is required for both verbal and written communication. Fluency in Hausa language is an additional advantage.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• The noise level in the work environment is usually moderate but can become louder at times due to group discussions or activities. eHA is a tobacco-free environment.

eHA Gender Diversity Statement:

• At eHealth Africa, diversity is integral to who we are.
• We value and honor diverse backgrounds and experiences, strive to create inclusive and equitable working environments that promote Learning, Fairness, and Opportunities for all.
• Above all: We believe strongly in our mission and values, and our teams are most successful when they do also..
• Impact & Quality: We push ourselves to maintain high standards ensuring that we produce the most meaningful results in everything we do, no matter how big or small.
• Innovative Problem Solving:
• We maintain a worldview driven by possibilities, not limitations. We take smart risks and foster an environment where creativity and innovation thrive.

Integrity:

• We are honest and truthful in our work.
• We always do what is right, even when it is not easy. We put our values into practice and hold each other accountable.

Application Closing Date
9th March, 2026.