IT / Communication Officer at Future Resilience and Development Foundation (FRAD Foundation)

Future Resilience and Development Foundation (FRAD) is a registered non-profit organization with the corporate affairs commission, in accordance with the Nigerian Law, FRAD work in both humanitarian and development sector to build the resilience of Vulnerable populations through our interventions in thematic areas of WASH, Nutrition, Protection, Education and early recovery and livelihood. Over the years, FRAD has reached more than 19,000 children, men, women and girls through its various interventions.

FRAD work with the Mission to build the Resilience of vulnerable populations using locally available solutions that ensure participation and bring meaningful development, leaving no one behind. Our Mission and Vision guides our programming to ensure no one is left behind.

We are recruiting to fill the position below:

Job Title: IT / Communication Officer

Location: Maiduguri, Borno
Employment Type: Contract

Duties and Responsibilities
Functions / Day to day activities:

• Control and maintain IT systems to minimize IT service downtime
• Coordinate software installations and support day-to-day systems operations.
• Managing the internet connective in the office and also filed location
• Hardware and software support.
• Ensure that the anti-virus within the organization is updated on a timely basis.
• Performing preventive maintenance service on the IT equipment on a scheduled basis.
• Perform general repairs on IT equipment and peripherals as instructed
• Coordinate asset management and maintain an inventory schedule of all FRAD asset and equipment.
• Maintain an inventory of all software in use through diagnosing their status and performance.
• Maintain a record of all equipment received for repairs and maintenance.
• Ensure that internet invoices are received on time and forwarded to finance for payment
• Provide help desk and technical support to the staffs.
• Respond to and resolve IT service outages by determining the probable cause, contacting the maintenance service providers where necessary and escalating if necessary
• Must have skills of handling digital camera
• Any other activities requested by Supervisor and senior management
• Manage FRAD websites and social media platforms which include content creation, picture and video uploads.
• Engage audience and develop content for FRAD.

Requirements

• At least 2-3 years of relevant experience in IT
• Must have sound knowledge of IT Microsoft Office suite including Word and Excel.
• Good technical writing/documentation skills Digital skills, developing video contents etc.
• You must be committed to the PSEA, ethics and code of conduct of the FRAD profession and familiar with the Core Humanitarian Standards.
• You must be a good team player able to organize and prioritize workload.
• Have digital marketing experience.

Desirable skills:

• Honesty
• Accountability
• professionalism
• collaboration
• creativity and integrity
• System uptime & reliability
• Incident response & resolution time
• Network performance
• Cybersecurity compliance
• User support satisfaction.

Application Closing Date
8th March, 2026.