Digital Banking Officer at Bosak Microfinance Bank

Bosak Microfinance Bank Limited was incorporated in December 2009 with the business objective of providing financial service to micro clients who were excluded from the mainstream financial system. It commenced operations in June 2010 upon obtaining a Unit Microfinance Banking License from the Central Bank of Nigeria. It later obtained a State Microfinance Banking License in 2016. Bosak Microfinance Bank Limited’s financial inclusion effort focuses on promoting savings culture, access to credit facilities for income-generation purposes and reducing vulnerability to risk through micro insurance.

The Bank’s major strategic focus employs the group lending methodology in its operations with a leaning towards women. It believes in the commitment of women folk to work hard and help their families conquer poverty. As such, more than 95% of the Bank’s lending activities focuses on women. The success of the bank’s group lending activities largely depends on group solidarity and cohesion. The success recorded by the bank in its lending program has earned it strategic partnership with the Bank of Industry (BOI) and the Development Bank of Nigeria (DBN) among others. The combination of cutting-edge technology, a strong and committed Board of Directors and motivated employees has helped the Bank to create a brand widely accepted by its teeming clients in Lagos. It is now expanding its frontiers in a scaling program aimed at delivering improved value to its stakeholders.

We are recruiting to fill the position below:

Job Title: Digital Banking Officer

Location: Lagos

Responsibilities

• Monitor competition and keep abreast of the channel service developments.
• Design and implement strategies to drive revenue on all channels.
• Support the implementation of new projects and change requests related to digital banking services.
• Collaborate with cross-functional teams to develop effective campaigns and improve existing services.
• Identify and pursue new business opportunities for the bank's digital banking products, including partnerships.
• Develop and implement a customer acquisition strategy that supports the bank's growth targets.
• Maintain a good working relationship with internal and external customers to enable improved service levels and deliverables.
• Compliance, awareness and understanding of the regulatory framework, requirements related to data protection, AML, electronic payments etc.
• Ensure the provision of ongoing training and development to all employees.
• Create and execute campaigns across various digital channels to drive customer acquisition, using data to measure effectiveness and optimize campaigns.
• Develop operating procedures for digital banking operations.
• Monitor, report on key metrics and performance indicators for customer acquisition initiatives, and use data to inform decision-making and optimize performance.
• Limit and reduce risk exposures by monitoring digital transactions and customer activities for potential fraud or security breaches.
• Carry out any other task as required by the management.

Job Requirements / Skills

• Bachelor’s Degree in Banking & Finance, Computer Science or related field.
• Minimum of 3 years experience in digital banking in a reputable financial institution.
• Excellent IT & Data Analysis Skills.
• Knowledge of Financial Regulations.
• A team player, customer-centric and problem-solving skills.
• Certification in Digital Banking, Cybersecurity would be an added advantage.
• Familiarity with Core banking software and digital banking platform.

Why Work with Bosak Microfinance Bank Limited?

• If you desire to work in an organization where employee motivation is key and passion is rewarded, then Bosak MFB might be the place for you.
• We are committed to building an open and rewarding work environment where all employees have equal opportunities for growth to realize their full potential.
• Our remuneration and employee welfare packages are among the best in the industry.

 Benefits

• Salary: N250,000– N350,000 Monthly.
• HMO
• Constant Training and Development
• Leave & Passage Allowance
• 13th Month.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@bosakmfb.com using “Digital Banking Officer”as the subject of the email.