Business and Strategy Development Lead / Operations Manager at The West African Centre for Public Health and Development (WACPHD-UOM-IGPH)

The West African Centre for Public Health and Development (WACPHD-UOM-IGPH) is a non-governmental organization working on the improvement of health equity through sustained engagement with a core element approach that includes Research, Program delivery, Technical Assistance, and Education.

We are recruiting to fill the position below:

Job Title: Business and Strategy Development Lead / Operations Manager

Location: Abuja (FCT) 
Employment Type: Full-time

Job Summary

• The Business & Strategy Development Lead provides strategic and commercial leadership for the organization.
• The role is responsible for building sustainable revenue-generating initiatives, expanding consulting and service offerings, strengthening the organization’s market position, and ensuring the enterprise contributes meaningfully to the organization’s long-term financial sustainability.
• The B&S Lead works closely with the CEO and senior leadership to translate the organization’s expertise into viable commercial services, partnerships, and fee-for-service models while maintaining alignment with the organization’s broader mission and values.

Responsibilities
Enterprise Strategy & Growth:

• Design and implement a clear growth strategy aligned with the organization’s long-term sustainability goals.
• Identify and develop fee-for-service offerings, consulting services, and market-driven solutions based on the organization’s institutional strengths.
• Monitor market trends, client needs, and competitor activity to inform the organization’s positioning and expansion.

Business Development & Revenue Generation:

• Lead the identification, negotiation, and acquisition of commercial contracts, consulting engagements, and service-based opportunities.
• Build and manage a revenue pipeline for the organization, including forecasting and growth targets.
• Support pricing strategies, proposal development, and contract negotiations for services.

Partnerships & Client Management:

• Develop and manage relationships with corporate clients, development partners, government agencies, and private-sector stakeholders relevant to enterprise services.
• Serve as a key point of contact for WACPHD clients, ensuring high-quality service delivery and client satisfaction.
• Explore strategic partnerships and joint ventures that expand the reach and profitability of the enterprise arm.

Operational Oversight & Performance Management:

• Oversee planning and performance monitoring for the organization’s activities, ensuring efficiency, profitability, and quality assurance.
• Work with finance and operations teams to ensure sound financial management, reporting, and cost control for the organization's activities.
• Establish performance metrics and dashboards to track revenue, client acquisition, and service delivery outcomes.

Institutional Alignment & Brand Positioning:

• Ensure activities align with the organization’s brand, values, and reputation.
• Support strategic communication and positioning of the organization's services in the market.
• Provide regular performance updates and strategic insights to the CEO and senior management.

Terms of Reference (ToR) & Performance Timeline
These Terms of Reference outline priority deliverables for the first 12 months of engagement within the organization:
Phase 1: Organization Diagnosis & Market Assessment (Months 1–2):
Key Actions:

• Review existing initiatives, service offerings, and revenue streams.
• Conduct a market assessment to identify demand, pricing benchmarks, and competitive positioning.
• Clarify the organization’s structure, operating model, and growth priorities.

Deliverables:

• Organization Diagnostic & Market Assessment Report
• Defined organization service portfolio
• 12-month organization’s Growth Roadmap

Phase 2: Pipeline Development & Service Launch (Months 3–6):
Key Actions:

• Actively pursue priority opportunities and consulting engagements.
• Develop standardized proposal templates, pricing models, and service delivery frameworks.
• Support the CEO in negotiations and contracting for services.

Deliverables:

• Minimum of 2–3 signed contracts or engagements
• Active opportunity pipeline tracker
• Standardized service and proposal toolkit

Phase 3: Scale-up & Partnership Expansion (Months 7–10):
Key Actions:

• Expand job offerings through partnerships, repeat clients, or new markets.
• Strengthen internal systems for tracking revenue, costs, and profitability.
• Assess performance of organization’s services and refine offerings as needed.

Deliverables:

• At least one strategic partnership or framework agreement
• Mid-year organization’s performance review
• Refined service portfolio and pricing strategy

Phase 4: Consolidation & Sustainability Planning (Months 10–12):
Key Actions:

• Evaluate the organization’s performance against targets and document lessons learned.
• Support development of the following year’s organization strategy and revenue targets.
• Strengthen governance and reporting mechanisms of the organization.

Deliverables:

• Annual Performance Report
• 12–24 month Growth & Sustainability Plan
• Inputs into organizational budgeting and strategic planning.

Required Qualifications & Experience

• Master’s degree in Business Administration, Economics, Finance, Management, or a related field (MBA or equivalent preferred).
• Minimum of 8–12 years’ experience in business development, enterprise management, consulting, or private-sector/for-profit organization engagement.
• Proven track record in revenue generation, contract negotiation, and organizational growth.
• Strong commercial acumen, strategic thinking, and stakeholder management skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online