IT Officer at Staff-Recruit

Staff-Recruit is a leading Human Resource and Management Consulting firm which provides a range of recruitment, selection, outsourcing, training & development solutions.

We are recruiting to fill the position below:

Job Title: IT Officer

Location: Victoria Island, Lagos
Employment Type: Full-time

Role Summary

• The IT Officer is responsible for ensuring the effective functioning, security, and reliability of IT systems, infrastructure, and digital tools across all subsidiaries.
• The role provides day-to-day technical support, system maintenance, and user assistance to enable seamless business operations and enhance productivity.

Key Responsibilities
IT Infrastructure & Systems Management:

• Ensure smooth day-to-day operation of all IT systems across company’s locations, HQ, and subsidiaries.
• Manage installation, configuration, maintenance, and troubleshooting of hardware (computers, printers, routers, POS systems, CCTV, biometric devices, etc.).
• Oversee network connectivity (LAN, Wi-Fi, internet services) to ensure uptime and optimal performance across all locations.
• Monitor system performance and proactively resolve IT issues before they affect operations.
• Manage system access controls and user permissions in line with company policy.

Technical Support & User Assistance:

• Provide timely first-level and second-level IT support to staff across all departments and locations.
• Troubleshoot and resolve hardware, software, and network-related issues.
• Support onboarding and offboarding processes by setting up and deactivating user accounts, emails, and system access.
• Train staff on the effective use of IT systems, tools, and basic troubleshooting practices.
• Maintain a helpdesk log and track resolution timelines for all IT issues.

Systems, Applications & Data Management

• Support the effective use of business applications such as Zenoti, HR systems, finance tools, collaboration platforms, and other operational software.
• Ensure regular system updates, patches, and backups are completed and documented.
• Assist in data management, system reporting, and basic analytics as required by management.
• Work closely with vendors and service providers for system upgrades, integrations, and maintenance.

IT Security & Compliance:

• Ensure adherence to IT security policies, data protection standards, and access control procedures.
• Implement basic cybersecurity measures to protect company data and systems from unauthorized access, malware, and breaches.
• Monitor and report any security incidents or risks promptly to management.
• Ensure regular backups and disaster recovery processes are in place and tested.

Vendor & Asset Management:

• Liaise with IT vendors, service providers, and consultants to ensure cost-effective and quality service delivery.
• Maintain an up-to-date inventory of all IT assets and licenses across the group.
• Support procurement decisions for IT equipment and software, ensuring value for money and business suitability.
• Supervise IT-related repairs, upgrades, and installations as required.

Reporting & Continuous Improvement:

• Prepare and submit periodic IT reports covering system uptime, incidents, asset status, and improvement initiatives.
• Identify opportunities to improve efficiency through technology, automation, and better system usage.
• Support other IT-related duties as may be reasonably assigned by management.

Key Performance Indicators (KPIs)

• Resolution of IT issues within agreed timelines
• Maintenance of system uptime across all locations
• Zero major security breaches or data loss incidents
• Accuracy in IT asset records.

Ideal Candidate Profile

• BSc in Computer Science, Information Technology, Computer Engineering, or a related field
• Relevant IT certifications (e.g., CompTIA, Microsoft, Networking, Cybersecurity) are an advantage
• 2–3 years’ experience in an IT support or systems administration role
• Experience supporting multi-location operations is an advantage
• Experience working with POS systems, ERP/HR systems, and cloud-based tool
• Ability to organize a daily workload according to priorities
• A team player with leadership skills.
• Excellent interpersonal skills, emotional intelligence and time management.
• Excellent organizational and multitasking abilities.

Proposed Salary
N200,000 – N250,000 Monthly Net.

Application Closing Date
19th March, 2026.