Officer, Application Support at Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

Job Title: Officer, Application Support

Job Ref ID: 80447797A-0001
Location: Walter Carrington Crescent, Lagos
Job Type: Full-time
Business Segment: Personal & Private Banking

Job Description

• Application Support - Responsible for the Support and Administration of the Bank Application (Finacle, Workflow & Reports) and Services (LINUX) used by the Finacle core support team for business continuity. 
• Ensure smooth running of the core application systems through process issue resolutions and optimisation where required. 
• Ensure that all work requests/incidents logged on IT Remedy are responded to and resolved within the agreed time frame.
• Also, ensure that calls are escalated and communicated to the required support area and user.

Responsibilities​​​

• Provide high-level competency with regards to application systems and platforms such as Finacle, Linux etc. 
• Successful resolution of application and system environment issues.
• ​​​Reduced number of incidents.
• Deployment of applications patches (custom and product).
• Deployment and orchestration of containerized applications.
• ​Creation and support of APIs and endpoints​.
• Ensuring that engagements, deployments, investigations and other team activities fall in line with regulatory and governance guidelines.

Requirements
Type of Qualification:

• BSc Computer Science, Information technology or related field.
• Professional qualification can be an added advantage.

Experience:

• 3-4 years experience as technical support and management of Core and Peripheral Applications. 
• Experience using Oracle SQL, T-SQL and PLSQL, Unix/Linux Administration, Python, Backup & restore operations, batch Scripting, scripting and automation, Windows server administration​ 

Additional Information:
Behavioural Competencies:

• Adopting Practical Approaches
• Checking Things
• Developing Expertise
• Embracing Change
• Establishing Rapport
• Exploring Possibilities
• Generating Ideas

Technical Competencies:

• Application Knowledge for Support
• Knowledge Management Systems
• Process Management
• Product and Services Knowledge
• Solution Design & Enablement

Application Closing Date
Not Specified. 

How to Apply
Interested and qualified candidates should:
Click here to apply online