Technical Product Manager at Krystal Digital

Krystal Digital is a full service ICT company which specializes in the development, research, deployment and creation of customized and service oriented software applications.

Our organization has a strong competence in providing secure and continuously available Information technology/infrastructure solutions to organizations, institutions and parastatals as required which helps its clients drive efficiency and improve its service delivery. The company has several notable products; Krystal IT Academy, Central Billing System, iLearnNG and Myskool portal to her credit alongside other non-disclosed works.

We are recruiting to fill the position below:

Job Title: Technical Product Manager

Location: Wuse Zone 7, Abuja (FCT) 
Employment Type: Full-time

Summary

• Krystal Digital is looking for a resourceful candidate that will be responsible for all company’s product development.
• You will work closely with cross-functional team to improve the existing product and launch new products.

Responsibilities
The qualified candidate will be responsible for:

• Define the roadmap for core platforms
• Conduct market and competitive analysis to identify opportunities for platform differentiation, market trends, customer feedbacks, and opportunities for innovation.
• Developing and creating a clear product strategy that aligns with company’s goals and objective
• Collaborate and lead cross-functional teams with members of the design team, product and software developers and others responsible for platform outcomes.
• Define and manage product requirements, prioritize features, and make data-driven decisions to ensure the product's success.
• Overseeing products from idealization, documentation, process and launch
• Define and track North Star Metrics and tie every platform initiative to measurable business outcomes.
• Mentor and coach juniorPMs, building technical fluency and ownership mindset.
• Set the cultural bar for problem-first, metrics-driven product updates.
• Institutionalizing standards, playbooks, and documentation and manage a comprehensive documentation of all company’s products.

Requirements

• Bachelor's Degree in a relevant field (Business, Computer Science, Engineering, etc.)
• Relevant trainings and certification
• 3 - 5 years experience in product management, including a track record of leading successful product launches with at least 2 years in platform/technical product ownership.
• Proven track record of shipping and scaling infrastructure products with measurable business impact
• Excellent communication and stakeholder alignment skills across engineering, design, and business.
• Knowledge of programming stack such as html, Laravel, SQL
• Knowledge of monitoring and observability tools (Mixpanel, PostHog, Grafana)
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
• Experience with product management tools and methodologies.
• Strong technical fluency, with experience in using spreadsheets, and project management tools is an added advantage.

Application Closing Date
22nd April, 2026.

How to Apply
Interested and qualified candidates should send their CV to: careers@krystalng.com using "Technical Product Manager" as the subject of the email.

Note: This is a Hybrid role.