Head of Guest & Travel Operations at Confederation of African Football (CAF)

The Confederation of African Football (CAF) was founded in 1957 by four nations: Egypt, Sudan, Ethiopia and South Africa. As the administrative body of the region, CAF manages competitions, offers technical and administrative training courses while actively fostering the promotion and practice of football. The Confederation organizes championships such as the Africa Cup of Nations (CAN or AFCON), the most popular competition. It maintains very close links with FIFA in coordinating tournaments for different events such as the World Cup, Youth and Women competitions and the Olympic Games Football Tournaments.

We are recruiting to fill the position below:

Job Title: Head of Guest & Travel Operations

Location: Cairo, Egypt

Responsibilities
Guest Management & Protocol:

• Lead the Guest Management & Protocol team and set clear operating routines for day-to-day delivery.
• Own VIP management across locations (airports, hotels, venues, corporate events, official functions), ensuring smooth movements and professional service standards.
• Coordinate VIP programs and corporate events operationally, including schedules, run-of-show execution, on-site staffing, and real-time troubleshooting.
• Maintain high-quality coordination with internal stakeholders and external service providers to ensure consistent VIP experience.
• Act as the escalation point for VIP issues and last-minute changes, resolving quickly and keeping leadership informed.

Travel Operations:

• Lead the Travel team responsible for coordinating travel plans and movements for VIPs, Staff, Match Officials, Delegations and other event stakeholders as assigned.
• Build and manage operational travel plans including arrivals, departures, and daily movement schedules aligned with the competition and events calendar.
• Ensuring with the relevant CAF Departments that capacity planning is accurate and delivery remains reliable during peak periods.

Requirements (Profile)

• Bachelor’s Degree in Business Administration, Management or equivalent. 
• Proven experience leading operational teams in event operations, guest services, travel operations, or tournament delivery
• Strong ability to manage complex, high-volume stakeholder movements across multiple locations.
• Strong vendor coordination and stakeholder management skills.
• Clear communicator who can run tight operations and keep teams aligned.
• Fluency in French and English is a must. Arabic or Portuguese is an advantage.
• Proficient computer skills, including Microsoft Office (Outlook essential; Excel, Word, PowerPoint, Teams).
• Strong organizational skills with the ability to work under pressure and meet deadlines.
• Proactive, accountable, and committed to high levels of integrity.
• Team-oriented, adaptable, flexible, patient, and resilient.
• Willingness and availability to travel as required.

We offer

• An interesting and varied job in an exciting and innovative international organization.
• Attractive employment conditions.
• The opportunity to be part of a highly committed international team.
• An excellent pension schemes.

Application Closing Date
16th March, 2026.

How to Apply
Interested and qualified candidates should send their CV to: careers@cafonline.com using the job title as the subject of the mail.

Note

• Only qualified applicants will be considered for employment without regard to gender, race, age, skin colour, nationality, religion, sexual orientation, or on any other grounds. 
• If you have the necessary qualifications and are keen to work for a top international sporting organization, submit your application in English (Motivation Letter, CV, Diplomas, and Reference Letters).
• Only direct applications who meet all the required criteria will receive consideration.