Operations Supervisor at Work In Nigeria

Work in Nigeria is a talent recruitment and headhunting company based in Lagos Nigeria. Our overall goal is to redefine the recruitment sector by sourcing, shortlisting and placing suitable and top-notch talent in for our client’s businesses. We provide top notch and streamlined recruitment and candidate placement services on a permanent, contractual and interim basis across all grade levels and sectors.

At Work In Nigeria, we also provide employability and career advisory support to individuals and career professionals who require expert coaching and guidance with making career decisions.

We are recruiting to fill the position below:

Job Title: Operations Supervisor

Location: Eti-Osa, Lagos
Employment Type: Full-time
Category: Luxury Retail

Responsibilities

• Oversee and streamline all operational processes across events and gifting services.
• Drive team efficiency and ensure optimal staff performance.
• Manage business outputs including service delivery, product packaging, and timely execution.
• Increase daily sales through effective supervision and performance strategies.
• Serve as the main liaison between the company and clients, ensuring strong, professional relationships.
• Ensure all company operations remain compliant with legal, regulatory, and policy requirements.
• Develop and implement strategic and operational objectives aligned with business goals.
• Analyze financial data and reporting to identify areas for increased profitability.
• Prepare and manage budgets, financial forecasts, and business reports.
• Perform quality control checks and monitor production KPIs.
• Recruit, train, and supervise team members across departments.
• Identify opportunities to improve customer service quality and client retention.

Requirements

• Bachelor’s Degree in Humanities, Sciences, or a related field.
• Minimum of 3 years of professional experience in team leadership, operations management, or business supervision.
• Strong computer skills, including proficiency in Microsoft Word, Excel, and Google Sheets.
• Familiarity with digital tools and social media platforms for supervising digital marketing.
• Proven ability to work independently and take initiative with minimal supervision.
• Background in sales and marketing, particularly in small or medium-sized business environments, is highly desirable.

Salary
N200,000 - N250,000 / month

Application Closing Date
31st March, 2026.

How to Apply
Interested and qualified candidates should send their CV to: favour@workinnigeria.org using the Job Title as the subject of the mail.