Manager - Sales Support, Planning and Analytics at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position below:

Job Title: Manager - Sales Support, Planning and Analytics

Job Identification: 7105
Location: Ikoyi, Lagos
Reports To: Senior Manager - Sales Support Planning and Analytics
Division: Sales and Distribution

Mission

• To develop internal and external sources of intelligence on a continuous basis and integrate /manage data and information from diverse sources to guide strategic plans and decision processes within S&D  
• To develop and implement plans for improving business intelligence in S&D through the reporting and analytics platform.

Description

• Provide analytical commentary, interpret and analyze the impact of activities on revenues and subscriber profiling. 
• Monitor and enforce (from a reporting view) S&D and MTNN’s business requirements compliance to the EDW strategy. 
• Input into sales planning with sound analytics of both transactional and competitive market data and insights. 
• Identify multiple relationships and disconnects using Big Data analytics to identify trends in customer dynamics  
• Ensure that all information and data collected, stored, shared and reported are in line with MTNN Guidelines. 
• Build and maintain up-to-date information on the MTNN sales channels and subscriber profile. 
• Deliver on key business metrics i.e. Subs profiles, revenue, ARPU, Churn, Product Performance, competitive environment and their relevant metrics. 
• Manage and report on the market share and share of voice,  and advice appropriately on the emerging market trend. 
• Perform evaluations and produce reports on trade propositions, promotions and activities within MTNN S&D to give MTN a competitive advantage in the telecoms market.
• Gather and analyze a variety of subscribers’ information/data relevant to business operations, market and customers 
• Liaise with IS and other departments to ensure S&D and MTNN requirements are met by the EDW. 
• Prepare presentations on S&D performance as may be required. 
• Ensure data visualizations are accessible and easy to understand for non-technical stakeholders.

Requirements
Education:

• First Degree in a numerate discipline  
• Fluent in English 
• Possession of a Master’s degree may be an added advantage.

Experience
6 - 13 years’ experience which includes:

• At least five years’ experience in data analytics/insight generation or working as part of a reporting team using a modern reporting platform  
• Experience in engagement with multiple management levels across technical users and business units. 
• Experience in working with SAS, PowerBI, Oracle SQL and Statistical & Predictive Modelling.

Application Closing Date
20th March, 2026; 10:55 PM.