Senior Jira Administrator at Canonical Nigeria

Canonical - We deliver open source to the world faster, more securely, and more cost-effectively than any other company. We develop Ubuntu, the world’s most popular enterprise Linux from cloud to edge, together with a passionate global community of 200,000 contributors. Ubuntu means 'humanity to others. We chose it because it embodies the generosity at the heart of open source, the new normal for platforms and innovation. Together with a community of 200,000, we publish an operating system that runs from the tiny connected devices up to the world's biggest mainframes, the platform that everybody uses on the public cloud, and the workstation experience of the world's most productive developers. Secure and reliable, elegant and intuitive, and open for innovation - Ubuntu is the future of open source, which is why it's the fastest-growing Linux in the world despite already being the most widely deployed.

We are recruiting to fill the position below:

Job Title: Senior Jira Administrator

Location: Lagos

Description

• We are hiring a Jira Administrator to manage the Atlassian Jira Cloud at Canonical, including the administration, configuration, automation, and integration responsibilities.
• We expect the highest engineering quality, rigorous documentation practices, and effective stakeholder management abilities.
• Our goal is to enable Canonical engineering and business teams to leverage the power of Atlassian Jira, work on challenging assignments, and enable teams to make data-driven decisions.
• The role is in the Commercial Systems team that integrates business systems used at Canonical to ensure reliable data flows at the right time to the right place, and to automate business processes across the company.
• We own a wide range of systems including popular SaaS solutions, such as Jira, Salesforce, NetSuite, Greenhouse, GSuite, and a few dozen others.
• To achieve this goal, we leverage Python and Go in combination with open source tools, such as Airbyte and Temporal.
• Our work helps to make data-driven decisions, and increases the efficiency of business operations.

The role entails

• Manage Atlassian Jira Cloud at Canonical
• Design, document, and implement processes and automation in Jira
• Design, document, and implement integrations between Jira and the data warehouse
• Create analytical dashboards to enable stakeholders make data-driven decisions
• Create learning resources that scale
• Work with engineering, operations, and support teams at a global scale
• Take ownership of critical escalations and resolve them in a timely manner.

What we are looking for in you

• Exceptional academic track record from both high school and university
• Experience with Atlassian Jira and its ecosystem as an administrator
• Understanding of common Jira usage patterns for various technical and non-technical departments
• Experience as a software developer in Python
• Professional written and spoken English
• Excellent interpersonal skills, curiosity, flexibility, and accountability
• Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment
• Ability to travel internationally twice a year, for company events up to two weeks long.

Nice-to-have skills:

• A perspective on process architecture
• Experience with complex cross-project automation.

Application Closing Date
Not Specified.